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"They were nice and hotel was relaxing and nice."

"staff great! room 3 out of 5. breakfast to crowed to get any food so can't rate that,"

"The staff was super attentive and helpful"

"Very nice place"

"The staff was very kind."

"There was an issue with the TV and the staff came to the room and resolved the issue right away."

"Near to national park, though no nearby amenities ."

"Very clean! Nicely updated rooms with cool mural on the wall. Mini fridge was helpful."

"Avoid this place at all costs. It will not make your experience in Hot Springs a good one. There are surveillance cameras everywhere. The owners live onsite and stand at the end of the building watching you check into your room. No place for dogs to go to the bathroom as described. Rooms smell strong of chemicals. We had to leave it was so awful. Happy Hollow right downtown was amazing and no pet fees!"

"Great place to stay! Parking is good, rooms were clean, and staff was very nice!"

"We were very pleased with our stay and will look at other Holiday Inn Express for our future stays. The staff were welcoming and our room was clean. The breakfast was phenomenal and not many places offer a nice breakfast to start your day. We had bacon, eggs, biscuits and sausage gravy. They also had cereal, muffins, pancakes, oatmeal and fruit, as well as coffee and juices. It was close to being our best place to stay."

"A pleasant stay."

"We stayed in Hot Springs for a day and were looking for a decent hotel close to the downtown area and park. This fit the bill perfectly. The property was pretty clean and they served continental breakfast. All in all, not a bad hotel for the value."

"Room was extremely convenient to handicap parking. Staff (Billy) went out of his way to make us feel welcome. Motel was in a good location for restaurants also "

"Clean room"

"The tv didn’t work but the lady at the desk worked above and beyond to get it working! She was wonderful! Beautiful views from the back deck / porch. Close proximity to excellent restaurant (Fisherman’s Wharf!). Wonderful stay!"

"Oldest hotel in hotsprings"

"The rooms were nice and clean and the breakfast had several items too choose from."