Signia by Hilton Diplomat Beach Resort

4.5 star property

Choose dates to view prices

Located close to Gulfstream Park Racing and Casino and North Broadwalk, Signia by Hilton Diplomat Beach Resort provides golfing on-site, a beach bar and a poolside bar. With a beachfront location, beachfront dining and beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a manicure/pedicure or hydrotherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, light fare and American cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, beach volleyball and motor boating. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a corner/local shop and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
The current price is ฿6,356
฿9,341 total
includes taxes & fees
28 May - 29 May

Room options

Available filters for rooms
Showing 80 of 80 rooms

Room, 1 King Bed (Sunset View)

8.8 out of 10
Excellent
(95 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(115 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Sunset)

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner (Balcony)

8.6 out of 10
Excellent
(11 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed, Balcony (Sunset)

  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(86 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Sunset View)

8.4 out of 10
Very good
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(60 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bathtub, Ocean View (Accessible, Mobility/Hearing/Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility & Hearing)

  • Lake view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony (Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub, Ocean View (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed (Horizon)

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King with Intracoastal View

  • Sleeps 2

One King Bedroom with Intracoastal View Balcony

  • Sleeps 2

King with Oceanfront View Balcony

  • Sleeps 2

King with Partial Ocean View

  • Sleeps 2

One King Bedroom with Partial Ocean View Balcony

  • Sleeps 2

Two Double Bedroom with Intracoastal View Balcony

  • Sleeps 4

Two Double Bedroom with Oceanfront View

  • Sleeps 4

Two Double Bedroom with Oceanfront View Balcony

  • Sleeps 4

Two Double Bedroom with Partial Ocean View

  • Sleeps 4

Two Double Bedroom with Partial Ocean View Balcony

  • Sleeps 4

One King Corner Suite with Oceanfront Balcony

  • Sleeps 4

One King Diplomat Suite with Intercoastal View

  • Sleeps 4

One King Penthouse Suite with Oceanfront Balcony

  • Sleeps 3

One King Presidential Suite with Intracoastal View

  • Sleeps 3

Mobility/Hearing Accessible King Tub Room with Intracoastal View Balcony

  • Sleeps 2

Mobility/Hearing Accessible King Tub Room with Oceanfront View Balcony

  • Sleeps 2

Hearing/Mobility Accessible Two Double Tub Room with Intracoastal View

  • Sleeps 4

Mobility/Hearing Accessible Superior King Room with City View and Tub

  • Sleeps 2

Family Suite, 2 Bedrooms, Ocean View

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Balcony, Corner (Sunset)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Horizon, Sunset)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Ocean View (Horizon)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Horizon)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner (Horizon)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Horizon Sunset)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Horizon Sunset)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (Horizon)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Horizon)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Horizon)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Horizon Ocean)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Horizon, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Horizon, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Partial Ocean View Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

  • Sleeps 4

Two double Oceanfront Balcony Mobility/Hearing Access Roll in Shower

  • Sleeps 4

Two double Oceanfront Balcony Mobility/Hearing Access Tub

  • Sleeps 4

2 Double Beds-Partial Ocean View High Floor

  • Sleeps 4

2 Double Beds-Oceanfront View High Floor

  • Sleeps 4

2 Double Beds-Intracoastal Balcony High Flr

  • Sleeps 4

2 Double Beds-Oceanfront Balcony High Floor

  • Sleeps 4

1 King-Partial Ocean Vw Balcony High Floor

  • Sleeps 2

High Floor King Room With Partial Ocean View

  • Sleeps 2

1 King Bed Corner Sunset View Terrace Balcony

  • Sleeps 2

1 King Bed-Intracoastal View High Floor

  • Sleeps 2

1 King Bed-Oceanfront View Balcony High Flr

  • Sleeps 2

1 King Horizon Sunset View Diplomat Suite

  • Sleeps 4

1 King Horizon Sunset View

  • Sleeps 2

1 King Horizon Ocean View Balcony

  • Sleeps 2

2 Double Beds Horizon Sunset View Balcony

  • Sleeps 4

King Room with 1 King Bed and Roll-in Shower - Mobility/Hearing Accessible

  • Sleeps 2

1 King Horizon Ocean View

  • Sleeps 2

2 Double Beds Horizon Ocean View Balcony

  • Sleeps 4

1 King Horizon Corner Suite Ocean View

  • Sleeps 4

2 Double Beds - Balcony

  • Sleeps 4

2 Double Beds

  • Sleeps 4

King Room

  • Sleeps 2

1 King Bed Horizon Diplomat Suite Ocean View

  • Sleeps 4

2 Double Beds Horizon Ocean View

  • Sleeps 4

1 King Bed Presidential Horizon Sunset Suite

  • Sleeps 4

Room, 2 Double Beds, Balcony (Sunset View)

  • Sleeps 4

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About the area

Located on the beach, Signia by Hilton Diplomat Beach Resort is in Hollywood Beach neighbourhood and is connected to the convention centre. Orangebrook Golf and Country Club and Port Everglades are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Aventura Mall and Las Olas Boulevard. Looking to enjoy an event or a match? See what's going on at Gulfstream Park Racing and Casino, or consider Amerant Bank Arena for a night out. Jet skiing and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Hollywood travel guide
View more Resorts in Miami
Map
3555 S Ocean Dr, Hollywood, FL, 33019

What's nearby

  • Hollywood Beach
    Hollywood Beach
    6 min walk - 0.5 km
  • Hollywood beach in north Miami, Florida with sand landscape beautiful palm trees in foreground against idyllic ocean water and sunny blue sky in summer
    North Broadwalk
    4 min drive - 2.1 km
  • Hallandale Beach
    9 min walk - 0.8 km
  • Congregation Ahavat Shalom
    4 min drive - 2.1 km
  • Diplomat Country Club Golf Course
    5 min drive - 2.1 km

Getting around

  • Aventura Brightline Train Station (AVT)
    8 min drive
  • Hollywood International Airport (FLL)
    27 min drive

Restaurants

  • Starbucks
    3 min drive
  • Patagonia Nahuen
    6 min walk
  • Diplomat Prime
    1 min walk
  • Padrino’s Cuban Restaurant
    16 min walk
  • Terrazas
    8 min walk

About this property

Signia by Hilton Diplomat Beach Resort

  • Luxury family-friendly resort near North Broadwalk
  • Located close to Gulfstream Park Racing and Casino and Aventura Mall, Signia by Hilton Diplomat Beach Resort provides golfing on-site, a beach bar and a poolside bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and beach cabanas. Treat yourself to a massage, a manicure/pedicure or hydrotherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, light fare and American cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, beach volleyball and motor boating. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a corner/local shop and a terrace.
  • You'll also find perks such as:
    • An outdoor pool along with cabanas, sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
    • An electric car charging station, express check-out and express check-in
    • A children's club (surcharge), 46 meeting rooms and a vending machine
    • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
  • Room features
  • All 1000 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and separate baths/showers
    • 55-inch flat-screen TVs with premium channels
    • Free infant beds and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 75 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 42 for adults and USD 8 to 25 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point Cafe
  • Diplomat Prime
  • Point Royal
  • The Hotel Bar
  • Tiki Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat and paddles
  • Children's club
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (209,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness centre access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 42 for adults and USD 8 to 25 for children
  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 75 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Signia by Hilton Diplomat Beach Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Signia by Hilton Diplomat Beach Resort?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Signia by Hilton Diplomat Beach Resort on 28 May 2026 start from ฿6,356, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Signia by Hilton Diplomat Beach Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Signia by Hilton Diplomat Beach Resort?

Valet parking is available for USD 75 per day.

What time is check-in at Signia by Hilton Diplomat Beach Resort?

Check-in start time: 4 PM; check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Signia by Hilton Diplomat Beach Resort?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Signia by Hilton Diplomat Beach Resort located?

Located in Hollywood Beach, this beachfront resort is connected to the convention centre and within 3 mi (5 km) of North Broadwalk and Gulfstream Park Racing and Casino. Aventura Mall and Orangebrook Golf and Country Club are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Signia by Hilton Diplomat Beach Resort Reviews

8.0

Very good

8.8

Cleanliness

7.4

Amenities

7.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 84 reviews
Rating 8 - Good. 6 out of 84 reviews
Rating 6 - Okay. 11 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 11 out of 84 reviews

Reviews

Verified

10/10 Excellent

Danielle

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay on my getaway. Food was delicious!!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities
There was construction going on all day everyday to the pool deck and surrounding areas. Overall, not much was shut down and there was still plenty of pool and beach seating! Outside bar was being constructed.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Regla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a fabulous stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach front resort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent experience at the diplomat for Mother’s Day weekend
Stayed 3 nights in May 2026
Verified

6/10 Okay

Nicole

It would be really nice for the hotel to accommodate people who
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place please don’t come !
Stayed 2 nights in May 2026
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, beach access, ocean view. But don’t use the valet parking it is better self parking. Valet parking charge you 75$ per night and then you need to wait in line for 1 or 2 hours to get it.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Maria

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff were very rude! All they were worried about was the F1 race and dignitaries that were coming in and not about anyone else the weekend we stayed.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, spacious and clean, the staff was very kind and helpful, my only complaint is that I wish there were more kid friendly activities. Since the pool closed there was nothing else for the kids to do. Kids club closed at 4:30pm. After the pool closed there was really nothing for the kids to do, we went to the area where they have a few games but that’s about it. Overall we enjoyed our stay.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

FEDERICO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay ever. Avoid it. Extremely rude staff
Stayed 1 night in May 2026
Verified

6/10 Okay

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was crazy. SUPER OVER CROWDED!! Valet service super bad, takes very long time and a super line to get the car.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Guillermo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mother's day weekend. Crazy crowded. Hotel SOLD OUT plus weeding plus prom party. They don't have the capacity or the staFF to hundled all this guest. Since valet line on Saturday we understood there is no enough staff. We did not use beach, pool any ammenity because was imposible. OVER CROWDED
Stayed 2 nights in May 2026
Verified

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is well maintained including rooms. There was so much people that we cannot use the pool or the beach. There is nobody checking wristbands and many did no have one. Felt there wasnt much control or security to control overcrowding. Believe the Valet parking was the worst experience. 1 hour to get in and one to get besides the high cost per night. Not sure if the overcrowdness was this weekend but for sure they lost several clients.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Latashia

Disliked: Staff & service, amenities, property conditions & facilities
From the time my husband and I arrived we had issues. It was Mother’s Day weekend and there was a lot of frustration. The smoke detector beeped a whole day in our room we were there, our cable didn’t work almost the whole time for our stay there, and the valet was horrible. They were extremely slow. I shouldn’t have been charged for valet at all because we didn’t get a true valet experience. This stay was extremely disappointing
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Dianay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
1 night was more than enough for me not going back to this hotel. Eventhough i cannot complaint regarding the amenities and how beautiful is this place , the staff needs to have better attitude and organization towards clients. We check-put at 11:06 am we stayed at the lobby for 5 hrs with two little girls waiting for the valet parking and get our car. It was unacceptable , what a bad experience . People stayed there for 4 hrs with babies keys got missed a family with a newborn got their car after 4 hrs and what happened? The car run out of battery because the valet parking person let the car on for 2 days.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with my stay at this hotel. At check-in, I was assured that my room was an “Ocean View with King Size Bed.” In reality, to actually see the ocean, I practically had to lean half of my body outside the balcony. This was clearly a partial ocean view, not what was advertised, and felt very misleading. The valet service was also unacceptable, with wait times of no less than two hours just to get the car. The hotel hallways constantly smelled like marijuana, creating an unpleasant atmosphere throughout the property. The bars and restaurants were completely overwhelmed. Waiting 30 minutes for a drink and over an hour for food became the norm. On top of that, it seemed like most people using the pool area were not actual hotel guests since many were not wearing guest wristbands. The pool was overcrowded at all times, making it impossible to relax or enjoy the facilities. Considering the price and reputation of this hotel, the overall experience was extremely disappointing. There are definitely much better hotel options available.
Stayed 1 night in May 2026
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are dated and need a refresh. Especially the lighting. Also TVs.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

MARELYS

Liked: Cleanliness
Para ser un hotel tan caro carece de una nueva remodelación. Al seleccionar la habitación pedí vista al mar y al llegar me comenta la asistente que no había disponibilidad pero si quería una con vista al mar debía pagar $100.00 por cada noche para un total de 400.00 entonces me preguntó cómo para mi reservación no había pero si pagaba extra si . La sala de juego es pobre todo obsoleto y viejo sin pelotas de pimpón si viajan con niños no la pasaran nada bien. La limpieza es espectacular. No volvería a ese hotel
Stayed 4 nights in May 2026
Verified

2/10 Terrible

Patricia María

Disliked: Cleanliness, staff & service, amenities
Malo, el servicio mal me entregaron la habitación sucia, me tuvieron que cambiar la habitación no se podía comer nada no no es muy malo muy mal el Hotel muy bonito muy buena muy buena ubicación, hubieron personas que así trataron de qué el servicio fuera un poco mejor para mis vacaciones, como por ejemplo una muchacha que trabajaba en el área de la piscina una muchacha de la recepción, pero de ahí en fuera pésimo la habitación me la entregaron que no había ni siquiera cambiado la sábana de los clientes anteriores. La comida muy mala es muy poco servicio y lo único bueno el desayuno que hay un poquito más de variedad de ahí en fuera más nada que no sea el churrasco y papas frita todo lo demás es comida rápida para entrar al restaurante hay que reservar y no me dejaron reservado. Supuestamente estaba lleno estaba lleno toda la piscina, no sé muy malo y el Carro no hablar del ballet parking. Había una espera de una hora y media para pedir el carro y yo no hago un bebé de cuatro meses no muy bonito el hotel pero
Stayed 1 night in May 2026
Verified

6/10 Okay

elvia

Liked: Staff & service, amenities, property conditions & facilities
La propiedad está muy bonita el personal agradable,no me gustó que estaba demasiado lleno el hotel muchos security me parecio q era asfixiante en cada puerta la playa estaba muy sucia no es culpa del hotel
Stayed 2 nights in May 2026
Verified

4/10 Poor

vivian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel was overbooked, many days passes, security doesn't bother to check if you're a guest or not, at 9.am all the chairs in the pool were taken, checking was very good I id it with Edna, mother's day I couldn't have breakfast, lunch or brunch cuz a long line of people waiting for food, to me it will be last time at the Diplomat. Horrible weekend
Stayed 2 nights in May 2026
Verified

6/10 Okay

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Demasiada cantidad de personas en las piscinas,colas de horas para que te entreguen el carro en el valet es lo único malo a destacar
Stayed 1 night in May 2026
Verified

6/10 Okay

Beatriz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El cervicio pésimo muy lento mas de 2 horar para recoger el carro y para unas papitas y unos pollitos 1 hora y media horrible
Stayed 1 night in May 2026