4/10 แย่
FRANCO
เดินทางกับคู่รัก
2 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Our stay at Best Western Plus Hollywood Aventura was disappointing overall.
We arrived slightly early and the front desk interaction was unwelcoming, with little explanation provided. When we reached our room, the floor had a noticeable musty smell. While the room appeared clean, there were several maintenance issues, including a very slow-flushing toilet that became plugged, missing towels after maintenance, and a shower head that came off during use.
Breakfast quality and organization were poor. Food was limited, items were watery, there was only one toaster for many guests, and no staff available to assist. We chose to eat breakfast off-site for the remainder of our stay.
We also experienced elevator door issues, which raised some safety concerns. At checkout, the front desk offered no acknowledgment or resolution when these issues were raised.
This property did not meet expectations for a Best Western Plus.
FRANCO
เข้าพัก 3 คืน, ธันวาคม 2025
