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"Best"

"The room was great everything is updated and beautiful and the view was great as well, however the name of the place has “resort in it”, but it is more of an apartment building, there aren’t really any amenities, there is a pool and that’s about it. Also, there are only 2 elevators for the entire building including 29 floors, there is a daily “peak time” where the elevators have specific stops that will not go to your floor even when you press the button. This caused a huge wait and a walk, down...

"Parking was great. Staff was easily contacted and helpful. Location is central to beacj between fort Lauderdale and Miami."

"Clean. Heated pool. Nice breakfast. "

"The rooms smelled like mold and the staff gave me a hard time when I told them the room had issues. We tried another room and it smelled like mold also and tou can hear every car that goes by on the highway that is next to the hotel. I left the hotel and went to a Hilton which was much better. I will never use Expedia again because the hotel had a high rating. "

"I love it ,I just want to go back soon 😬"

"I love the location of the resort. Small pool. But great if you’re not alway in your room. I only say that because the double room was a little small but airy with a deck. And the staff was not that friendly only the woman that checked us in she was a very nice and outgoing front desk staff. "

"This place needs to shut down immediately it’s all ran down buckets under ac units bed sheet etc old as hell beds hard as heck the rooms have no business be rented out they need to remodel that place it’s discusting room has rust all over it I wouldn’t advise no one to waste their money on that place I wish I can include pics you would see that they should be ashame to rent to good people like that just discusting. Don’t stay there. "

"False advertisement this place is infested with bugs I was bitten on my face in the lobby. The outside of the property is not what I was expecting in the most negative way."

"Very nice hotel and clean. "

"The place is fine. But if you want more than just fine probably stay somewhere else. Clean room but no frills at all. Staff was nice. Coffee downstairs good. That's about it. "

"Got delayed by American Airlines and had to book a last minute overnight stay. Very nice big room. The best part was the attached restaurant/bar. Had a very nice evening there and a shuttle to the airport. "

"Such a lovely place to spend a few days."

"Best part of the hotel is the location. Easy access to the beach right across the street. You still need to rent a chair not associated with the hotel when you get out there. We reserved the ocean view king suite so our room was fairly large with a nice view but our friends had at a tiny room facing another building. The hotel is old but renovated. Breakfast and pool are in a different building but we really didn't need either. Bed was comfortable."

"El desayuno bien y había lo necesario para hacer un buen desayuno "

"So so"

"Worst Customer Service Ever – Do Not Stay Here! I’ve never been so disappointed with a hotel stay in my life. I stayed at the Gail Hotel for four days and paid over $1200 for the privilege, only to be treated horribly. The customer service was absolutely terrible, and I’m honestly shocked that a hotel could operate like this. First off, I had a package delivered there, and it took me until the very last day of my stay to finally receive it. The guest services team was unhelpful and rude—every...