Room | Living area | 55-inch flat-screen TV with cable channels
Check availability

Reviews of Bay Harbor Sunset

4 out of 5
Bay Harbor Sunset
9440 W Bay Harbor Dr, Bay Harbor Islands, FL

Reviews

5.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

5.6/10

Cleanliness

6.8/10

Amenities

5.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tomas

Disliked: Cleanliness, property conditions & facilities
The master bedroom toilet plumbing did not work, everything went to the bathtub, the whole apartment was dusty, No curtains nor blinds in the living room. Worse experience ever.
Stayed 1 night in May 2024
Response from Sunset management on 23 May 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 Terrible

Jean Claoude

Did not look like the photos and not worth the money
Stayed 3 nights in Apr 2024
Response from Sunset management on 23 May 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 Terrible

Shirlindria L

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Sunset management on 23 May 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

10/10 Excellent

Spiro

Liked: Cleanliness, property conditions & facilities
Property was clean and instructions were very clear!
Stayed 4 nights in Mar 2024
Response from Sunset management on 23 May 2024
Yaaaay 5 stars! Thank you so much for your awesome review. We try so hard to satisfy all our guests. Please come soon again

8/10 Good

Deisy

Travelled with family, Business traveller
Liked: Cleanliness, amenities
My one-night stay at the hotel was quite pleasant, primarily due to its location in a safe and quiet area. I appreciated being able to walk to nearby cafes and shops, which made my visit more convenient. However, I believe the hotel could benefit from some improvements. A fresh coat of paint and a style update would make the apartment look more modern and inviting, avoiding the feel of an old and neglected space. These upgrades would definitely enhance the overall guest experience.
Stayed 1 night in May 2024
Response from Sunset management on 23 May 2024
Thank you for your review. We try so hard to satisfy all our guests. Please come soon again and let us get it perfect.

6/10 Okay

alfredo enrique, cozumel

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
LAS FOTOGRAFIAS EN LA PAGINA DE EXPEDA NO SON REALES, LOS DEPARTAMENTOS MUY VIEJOS MALAS CORTINAS MUEBLES VIEJOS VENTANAS INSEGURAS NO ES LO QUE PROMOSIONAN SUS IMAGENES
Stayed 4 nights in Mar 2024
Response from Sunset management on 23 May 2024
We try so hard to fully satisfy all our guests and give them a great stay. I'm so sorry you didn't enjoy.