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"Great place to stay "

"Great"

"Wasn’t expecting to get hit with a 200 dollar incidental fee plus other stuff that you are forced to take even if u didn’t want them "

"Buen servicio "

"It was too cold for the pool! The property is in a great location, the staff kind and very helpful. The on site restaurant is quite wonderful. I would have to say we had the best meal of our stay of 4 nights in Chicago!the rooms are large and airy and very clran"

"Very nice room"

"No valet. Small TVs. Slippery bathroom. Furniture very low to floor. Looks can be deceiving. Nice to look at but the function is off. I will not return."

"Staff wasn’t very friendly overall but experience was good. Hotel clean, good location, great amenities."

"They should have a free parking "

"Good choice "

"Although location, lobby and stuff was good the newly updated rooms at the West tower were dirty and poorly taken care of. I found condiment packages behind the sink, mold in the sink, crumbs, and chocolate on the carpet floor and the blood on the bathroom wall, not to mention a very foul odor in the room. The Hyatt Regency has a vote, respected name across the country, but I was disappointed."

"Great location, clean and updated room and the food was yummy"

"The hotel itself was fine. The rooms were clean and the staff was courteous. The Starbucks was not open while we were there. The pool was cold and did not appear too clean. The water was very cloudy."

"It was busy at breakfast time but after half hour and flagging waiter down he still wouldn’t come over. I talked with management but they wouldn’t give any vouchers or anything since we had to leave to get to hospital."

"Room was spacious and clean. Breakfast was decent. Staff were excellent. The location was fantasic, easy access to the Mile."

"Muy bien en general. La ubicación es muy buena para conocer Down town"

"The entire property felt like it wasn’t level, the room slanted in the middle, the carpeting was ripped and disgusting. Furniture and fixtures were outdated and very worn. Overall, just a terrible hotel. Would not stay again…ever."