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"the property is misleading, the pool is very small, the staff was nice but the rooms were not as clean. there was mold in the shower around the soap, shampoo and conditioner. The shower curtain liner was dirty. They initially put me in a used room. My card continued to become deactivated. I worked out in the gym but the water fountain was not working. All around i was not pleased with the cleanliness of the facility and the rooms. I will try very hard to never stay at a holiday inn again. "

"This property was good— for a La Quinta. But for it to be rated by others as “9 Stars— Wonderful!” is a disservice. I expected/hoped to be surprised by a uniquely great experience, but wasn’t."

"This hotel was excellent! All new, nice staff, easy check in and check out. Breakfast was not bad. Rooms were a great layout and size. Beds were very comfortable. "

"Shower faucet not able to turn for hot water. No coffee making in room. Comfortable bed."

"Very friendly staff Quiet room"

"A good place to stay for a day or two . And it’s surrounded by everything . Everything is walkable"

"Room was horrible not clean towels were stained, breakfast wasn't ready on time"

"The staff was amazing, so friendly & helpful! Parking was plenty & the rooms were definitely cleaned and well maintained! Definitely a place to book if you’re in BHam/Hoover area."

"Everyone was really nice"

"A wonderful place to stay. Nice staff, clean, comfy rooms and really great breakfast."

"The staff was very accommodating. We didn't get there until 2am and still received a warm welcome. The room was spacious, clean and comfortable."

"Bed comfortable "

"Nice free drinks and employees"

"Super green bananas and apples that weren't crispy but soft. Otherwise breakfast granola bars and a waffle maker were the extent of breakfast. Meh."

"Breakfast muffins were good, good juice selection and the coffee was fresh."

"Finally a best western with USB ports for charging! Nice enough room/bed"

"Staff were excellent. Unfortunately the pool Was not in service "

"Was very nice. Wasn't there long, but breakfast was nice, bed was comfortable, room clean, and staff was very accommodating."

"I didn't get to attend my reservation due to a severe decline in my mother's health "