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"Staff were very helpful and genuinely kind! The outdoor fish pond was refreshing. The hotel carpet is filthy and needs replacing. The TV kept going out. Saw a roach in the lobby. They were low on towels and sheets. I will not use this hotel again… pay few more bucks for better quality!!"

"The room was spacious and clean. The breakfast was decent. The staff overall was friendly and helpful. The breakfast staff wasn't as friendly as the other staff, but they did replenish the food in a timely manner. Overall, a good experience and I would book again."

"Perfect"

"TV in the room didn't work right. Internet wasn't good"

"Bugs in the room"

"the breakfast was phenomenal. Also, the 5:30 "winedown" was an added bonus."

"The rooms were spacious and the beds comfortable. The room and bathroom were clean and tidy. The breakfast was very good. The only downside was the awful wi-fi which kept tripping out. This was quite annoying."

"I visit Birmingham quite often. First time staying at Residence Inn downtown. Unfortunately I will not be staying there in the future. The entire facility is showing its age. Doors to the rooms are out of alignment. A constant noise of guests forcing (slamming) doors to close. We had to put our shoulder and push to get the door to open and close. Toliet leaked water constantly on bathroom floor. Asked maintenance to do a repair but was given a number of excuses. We were there five days and four...

"The property was not well maintained and the rooms were not very clean. The floors needed scrubbed, the shower needed cleaned better, and the window sills were dirty. The dining room areas was also sub-par. The staff was not friendly and the area was not clean nor very stocked during breakfast hours."

"great"

"So clean!!"

"The entire hotel is extremely nice. Very up-to-date with great amenities. It’s in the perfect area, nothing is too far away from convenience stores to gas stations to restaurants. The staff was very pleasant and welcoming. The rooms could be a little bigger, and a pool addition would be great. But other than that when I come to Birmingham, I’ll probably always stay at this property."