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"The room and hallway had a bad musty odor. Too bad because the bed was comfortable."

"Staff was nice pool area was also nice but must be very dirty and nasty . I came home with my whole body bite up by bedbugs my bites started showing and bothering day of checking out !this is terrible and sad I have bites everywhere !"

"truly majestic place, this feels like an oasis. The resort is well maintained and has amazing amenities. You really dont need to leave the resort if you dont want to. The staff is very friendly and there are constant trollies to take you around the resort. The beach and pool areas are well kept."

"Great place to stay "

"Nice property. Great Service Staff. "

"Everything was perfect!! Thank you for taking care of me during my stay!"

"I'll start with positives: room was cleaned every day. Food at the restaurants was good. The cleanliness of the pool and surrounding area was definitely a big issue. We got to the hotel and Thursday night and Friday pool was very clean but after that it wasn't touched. By Monday you had plastic cups sunk at the bottom of the pool, lots of sand, napkins floating etc. I brought it up on Saturday to the staff with the hopes that they would clean it but we left the property without anyone touching...

"Parking is convenient but you had to pay .the room are clean and comfortable "

"This was close to everything. Communication was perfect. "

"Breakfast was always lovely. Nice variety. The room was fresh and clean. The staff was amazing and attentive. The pool was great, the beach is literally across the street. It maybe a walk for seniors however, so worth the visit!"

"Room was clean but the phone and door for the balcony was broken. The ac also had some Issues "

"Todo en general muy bueno"

"Great resort!! Everything about this resort is a 10."

"The property was amazing I loved the palm trees and all the seating they had around . They had a nice bar / restaurant they made the best mojitos. They also had a gym the room I had was kind of small for two people though use to bump my arm against the tv and the bed was small for two . They had towels to go to the beach you had to go across the bridge and go on the other side they are chairs there and umbrellas. They also had a very good bakery next door which I loved . The staff was so...

"you need a elevator, for handy cap person,and a breakfast station."

"Ernesto at check was beyond helpful. Cleared up a mixup with our reservation in no time. The entire resort is fantastic! The adult pool needs to be refurbished a bit, but was very serene for relaxing. Overall an excellent stay!"

"Thanks you "

"I love this hotel !!!"