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"This is my go-to hotel in Markham. It has everything I need for business travel, the rooms are great, everything works, a very decent buffet breakfast is included, and usually very decent pricing."

"Left something in my room and when I called a few days later they didn’t have it so house cleaning threw it out or kept it"

"Front counter staff needs a training in customer service. I asked if I can check in earlier. They said I can do so an hour early. I arrived two hours early and understandably had to wait which I was fine with. About 15 minutes prior to my early check-in time, the front staff interrupted me, not once, not twice, but three times, when I was clearly on the phone to tell me my room is ready and wanted to process me over the counter. I don't know what their rush was. I was in a rush to check in given...

"Na"

"Room, Parking"

"My family enjoyed our stay. "

"Room is impeccably clean and nice. But nobody answers the phone in front desk, housekeeping, everything! Huge living room but can’t afford to have microwave inside the room, there’s only one old microwave at the lobby. No signage or anything as to where you can find amenities, you have to figure it or ask around. Kinda disappoints for 4-start expensive hotel."

"Breakfast excellent"

"Nice"

"We almost always stay at residence inn at various GTA locations. Always reliably comfortable and clean. Complementary breakfasts are always a hit with the kids! No complaints at all."

"The pull out bed in the “suite” was broken, and I had to go ask for bedding, then make the bed myself. When I wanted to change rooms that was going to be difficult, however after much discussion and reiterating the bed was broken, we got a move. I think we were on the third floor team section, as the carpets were disgusting, the couch stained, the wall paper peeling. We were moved higher up in the building, and although not great, much better. Expedia pricing gets you the well used third...

"Good location "

"It was a nice clean space"

"The room was affordable but slightly outdated"

"It was great"

"Staff were very helpful and accommodating. Room was well stocked and pretty clean. Suggest bringing own shower supplies. Pumps on most of the amenities in the shower weren’t working properly."

"All good"

"It’s location at the airport is what really appeals to us. And it’s a Sheraton/Marriott. Not much more needs to be said."

"Bartender was very helpful and friendly."