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"Clean room, excellent customer service. Good food."

"Is great"

"Lo único malo que no lo encontraba porq está en el 4 piso de un hospital 😂😂😂pero por todo lo demás excelente la gente súper la atención bien y las habitaciones muy cómodas y limpias y barato perfect 👌"

"Muy atentos los empleados en especial Aná con una hospitalidad 5 estrellas todo limpio y tranquilo Recomendado al 100%"

"Hotel boutique rústico. Habitación Cómoda, limpia. Tiene espacios acogedores para lectura y apreciar el arte. No había nadie en recepción y el agua del baño salía demasiado caliente. Cuenta con Restaurante al lado."

"It was the very best vacation and property experience we have ever enjoyed-bar none. Staff were gracious & friendly. No request was any trouble, and they went above and beyond on everything. Created a memory of a lifetime. Immaculate well appointed room with small heated pool on patio - only yards from a pristine beach. It also came with impressive spa facilities. LOVED IT!"

"Buena actividades, buen entretenimiento,buen servicio, cuartos limpios y Comida rica."

"Excelente servicio"

"The bartenders at the pool side bar was very dismissive, since I was not of Puerto Rican descent."

"Todo perfecto como siempre! Recomendado al 300%"

"Great staff and very helpful, awsome rooms for a quick sleep and cozy.. Air conditioning was great but I would have liked to have the room colder but there wasn't a remote control to adjust the temperature."

"Everything was very good and he has a casino next-door"

"Un cuarto muy cómodo, nitidamente limpio. Muy acogedor, ubicado céntrico"

"The hotel was cute and clean. The private parking was extremely convenient. The only thing I did not like was the key. The key gave us access to the room but did not give access to the building. We had to ring the bell and wait to be buzzed in every time we came in and out. That was pretty awkward at night, I kept feeling like I was preparing myself for the walk of shame. Lol other than that all was good. I stayed 3 nights in total. Cool."

"staff very friendly, spa and massage salon was excellent."

"Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the...

"I really like the pool and is on the beach. Parking is not included, the tiny little shampoo and conditioner are a one time only no matter how many days are you staying. The carpet on hallway was wet for the days we rented and was not cleaned up. The reception counter was not professional in anyway. They treated me like they were doing me a favor. The pool bar never had a bartender when we used the pool. For food you need to go to the Embassy hotel next door. The hotel need an upgrade, the...

"Excelent place"

"Una solo queja para entrar es un poco complicado y demoran en contestarte los mensajes de tex."