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"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"The place is big for my whole family. The staff are nice and they love the room service."

"Very nice set up. I picked this location for convenience from the airport. But after a couple of days, I moved closer to the volcano and decided to walk. For reference it’s a 90 minute walk, but it was incredibly awesome."

"Wonderful and friendly staff!!"

"No amenities like soap and shampoo"

"Great "

"."

"New building, clean, nice ambiance and excellent service."

"The bathroom gets flooded after taking a shower. Receptionist did not cooperate calling shuttle bus to the airport coz she has her own contact and she gets commission. Hotel should coordinste with shuttle pick up"

"Great"

"Mindfulness "

"Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room."

"Fantastic spot, great food at the restaurant, pool was excellent and aircon was good enough for me! Highly reccomend this spot!"

"Clean room , reasinable amenities"

"very nice thank you "

"."

"Excellent from service to accommodation. My only concern was the pet bed we were given unwashed pet bed that smells sadly."

" accueillants "

"I really liked this hotel. If I come again, I will definitely stay at this hotel.🤗😍😍😍"