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"Quite poor. The most uncomfortable bed I slept in, had a loose cable on the outside bang on the window all night, plumbing was making really loud noises that kept waking me up. In terms of cleanliness, mould in the bathroom, could see someone else shaved there as there was lots of cut hair on the floor. Overall, if it wasn't for the staff being very polite, it would've been a 1 star"

"Great location for walking. The rooms and areas were a bit tired looking and worn, for example the towels were scraggy, there was no where to hang a towel in the bathroom, the lock on the bathroom door was dodgy, but the hotel staff in all areas from reception to the spa and the bistro were extremely friendly and professional. The pool area with the steam room and sauna although a little worn down was a nice welcome after a hike. The bistro evening menu, food and breakfast were all of a high...

"Our double room consisted of two beds pushed together. The zip zipping them together was broken so they kept drifting apart. There was no mattress protector. The bathroom was tatty with sealant missing and a door that was visibly damaged, the whole place looked tired. Breakfast was adequate, "

"Quick check in, good wifi"

"Had a lovely stay at the vale resort on 28 march. Made use of the spa and had a 2 hour walk around the grounds,lake and castle after a lovely breakfast . Well recommended for a break away"

"Wonderful stay. Excellent hotel and staff. Very friendly. Made to feel very welcome. The restaurant food was excellent too. The room was exceptionally clean, roomy and comfortable. Plenty of parking space at the rear of the hotel. Will definitely return. "

"TV not working. Dated room but comfortable and perfectly acceptable. Very basic breakfast. Spa with 75% of facilities operational."

"On a hill with such fantastic views, we stayed and attended a wedding here. The day was perfect and the room in the old part of house was beautiful "

"C'était parfait "

"Excellent hotel clean room,staff were wonderful and the location out of this world."

"Clean well maintained rooms, friendly helpful staff always. Have stayed here many times always consistently good and nice restaurant with great food choices. "

"Yes breakfast was good and staff are very friendly,the bedroom was a good size and nicely furnished "

" Breakfast wasn't topped up unless prompted by customers, breakfast should be fresh and provided up u till end of breakfast time as you pay the same price, rooms looked like they had been updated, clean. Reception and bar staff helpful and pleasent."

"The pictures online are nothing like the hotel when you get there the hotel needs a makeover. It says that it has two restaurants but in fact, the breakfast is only open till 10:30 in the morning and the brasserie was only open 2 times and I stayed a full week. It atates that it has a gym which it does not and hasn’t been working for years. The rooms are very dingy stuff caked and stuck on the walls. The carpet, the wood flooring, the tile all is just very old and not well kept. One of the...

"Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. "