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"I was very excited about staying at this property, the pictures and reviews were captivating. This hotel is beautiful but what actually stood out the most were the incredibly gracious staff at the front desk. They were so welcoming and helpful. Dinner reservations, sightseeing recommends and even last minute laundry were taken care of. The room was spotless. We opted to have breakfast included. It was fairly basic in comparison to other places we stayed in Thailand. That would be the only part I would reconsider if I were to do it again- it just didn't match the vibe. Otherwise, the uniqueness of this place will stay with me. "

"Amazing-stayed here twice and will definitely be back. Food, hospitality and location is great! 5 stars."

"Very nice property and people "

"The check in process was so easy and we get upgrade it and we get two bags of goodies with six Evian bottle of water I was very impressed I will go back definitely."

"A profound establishment that had me transported seamlessly into a world I have never experienced and was highly impressed. The staff I hold in the upmost regard. Exceptional in every aspect and there for your every request, of which, we had none."

"The staff are kind and helpful. The property is very clean and well maintained. The rooms are also very quiet and you cannot hear the other guests."

"Dear friends The joy of my first trip to Chiang Mai is still there, but it's already been almost a month. I'm a team leader in a service industry. I was already looking forward to Shangri-La's strict service because I had experience using Cebu Shangri-La, but the Shangri-La I felt this time was the best. The kindness and consideration of Ms. Piano, the lobby, and the front staff, who were lounge duty, touched me as well and made me feel all comfortable in the hotel. Everyone in my team listens to my love and praise in Chiang Mai and everyone is preparing for the trip to Chiang Mai. Shangri-La was the best and the most meaningful place in Chiang Mai. Thank you again for my daughter's dainty birthday cake and all the moments that gave her joy. Even if I visit Chiang Mai again, I will definitely choose Shangri-La. Thank you."

"Y"

"Spacious, crean, kind."