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Sercotel Madrid Aeropuerto

4.0 star property
Pet-friendly hotel connected to the convention centre in Madrid with free airport shuttle

Choose dates to view prices

Located near Plenilunio Shopping Mall, Sercotel Madrid Aeropuerto provides a free roundtrip airport shuttle and high-speed WiFi. Guests can relax at the outdoor pool or coffee shop while multilingual staff assist with tour bookings, dry cleaning, and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
The current price is ฿3,662
฿4,028 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Twin Room

Classic Twin Room | Memory-foam beds, minibar, in-room safe, desk

Classic Twin Room

8.8 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, desk

Room (Familiar)

7.4 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Rainfall showerhead
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room

Superior Room | Memory-foam beds, minibar, in-room safe, desk

Superior Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Hydromassage showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Memory-foam beds, minibar, in-room safe, desk

Classic Room

8.8 out of 10
Excellent
(41 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Memory foam bed
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042

What's nearby

  • Plenilunio Shopping Mall - 15 min walk - 1.3 km
  • Riyadh Air Metropolitano - 3 min drive - 3.6 km
  • Centro Comercial Campo de las Naciones - 4 min drive - 4.6 km
  • IFEMA - 4 min drive - 5.3 km
  • Real Madrid City - 6 min drive - 6.4 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 6 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪La Parada - ‬13 min walk
  • ‪Jet Self Service - ‬9 min drive

About this property

Sercotel Madrid Aeropuerto

Upscale hotel near Plenilunio Shopping Mall
Located close to Castillo de la Alameda and Fuente de la Concha, Sercotel Madrid Aeropuerto provides a free return airport shuttle, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-in, luggage storage and a lift
  • A 24-hour front desk, tour/ticket information and outdoor furniture
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 81 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with hydromassage showers and bidets
  • 49-inch TVs with cable channels
  • Heating, daily housekeeping and desks

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23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30, per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Frequently asked questions

Does Sercotel Madrid Aeropuerto have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:30 AM to 8:30 PM. The swimming pool is closed seasonally each year from October 1 until May 31.

How much does it cost to stay at Sercotel Madrid Aeropuerto?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Sercotel Madrid Aeropuerto on 9 Nov 2025 start from ฿3,662.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sercotel Madrid Aeropuerto pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sercotel Madrid Aeropuerto?

Self-parking is available for EUR 17 per day. Extended parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Sercotel Madrid Aeropuerto?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Sercotel Madrid Aeropuerto?

Checkout is at noon. Late checkout is available for EUR 70 (subject to availability).

Does Sercotel Madrid Aeropuerto provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 5:00 AM to 1:00 AM at scheduled times.

Where is Sercotel Madrid Aeropuerto located?

Located in Barajas, this hotel is within a 15-minute walk of El Capricho Park and Castillo de la Alameda. Juan Carlos I Park and Fuente de la Concha are also within 2 mi (3 km). Alameda de Osuna Station is 8 minutes by foot and El Capricho Station is 15 minutes.

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Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1073 reviews
Rating 8 - Good. 270 out of 1073 reviews
Rating 6 - Okay. 103 out of 1073 reviews
Rating 4 - Poor. 30 out of 1073 reviews
Rating 2 - Terrible. 22 out of 1073 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, walkable to restaurants and close to airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro P.

Liked: Cleanliness, staff & service, property conditions & facilities
I was only overnight in this property, but the food at the restaurant was very good, the beer was cold and service was A1
Stayed 1 night in Oct 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David in front desk is the best, professional and helpful, the whole package !!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, tasteful interior, comfy bed and pillows, exceptionally clean rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasent stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night before our flight out in the morning. It was perfect; clean, quiet, and the food in the restaurant was decent. The shuttle to the airport was included and was timely and fast. Staff was helpful and nice.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Liked: Staff & service, amenities
Perfect for a quick stop over! Great food. Our room had a smoking smell to it but perfect of a nights stay. Supermarket and restaurants very close
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with hotel. Pool was a bonus and breakfast excellent. Also free shuttle to airport
Stayed 1 night in Jul 2025

10/10 Excellent

Misheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sercotel is very close to the airport, perfect location to take the Metro to Madrid City. The staff is very friendly and welcoming. We enjoyed our stay, would stay again on our next trip to Madrid.
Stayed 1 night in Jul 2025

10/10 Excellent

edgar

nice place ,everyone is friendly, location is perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pre registration process which allowed us for a quick check in. The restaurant is very good
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Also, the complimentary shuttle to/from the airport is a great perk! It was easy to find the shuttle from the airport!!
Stayed 1 night in Jun 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay to wait and sleep between my two flights at the madrid airport. The shuttle was free and easy to find. The bed was comfy and my two sons were glad to sleep in a bunk bed. The breakfast buffet in the morning was great.
Stayed 1 night in Jul 2025

6/10 Okay

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Essentially ticks all the airport boxes, nearby and clean. However, prepare for a wait at the bar, I gave up as I had an early flight and watch for the uncontained rear of the shower tray which if the shower is pointed in the wrong direction theres a spillage. Reception staff helpful in my experience the night (4:15am) guy. Oh and theres a friendly cat sits outside.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness
Friendly staff, clean room and conveniently held our bags for the day before heading to the airport Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Levan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the cost was minimal, the service and the property felt luxurious. It was alot more than I expected and I will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Leopoldo

Liked: Amenities
Clean. Good brealfast
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Nice and close to the auroort
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free airport shuttle bus

Fabulous airport hotel with free airport shuttle both ways. Only 6 minute walk to Metro to go to Madrid. Let us check in early. Newish very clean rooms with safe and minibar fridge. Nice lobby with very friendly helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New hotel, beautiful and comfortable. The staff is amazing! Nice, friendly and helpful. We anjoyed our time there.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay near Madrid airport

This hotel was a little hard to find but it was worth it because it is very close to the airport. We ended up here twice (flight cancelled), and both times were great. I'd recommend it. Very clean, comfortable bed, and great breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Omar

Liked: Staff & service
as expected!!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for two nights (on separate trips) for overnight layovers. It is minutes from the airport. The hotel's airport shuttle is a significant plus, but it operates on a limited schedule; be sure to reserve it upon arrival. The room was clean and the bed was comfortable. The front desk staff were very helpful. The morning buffet offered a nice selection, including hot options. The evening restaurant menu was limited. The restaurant staff were efficient and pleasant. I would stay there again.
Stayed 1 night in Jun 2025