Hotel Mayerling, near Plaza Mayor, offers a comfortable base with practical amenities. Guests enjoy WiFi, continental breakfast, and local advice from multilingual staff. The lobby is a relaxing spot for coffee or tea and complimentary newspapers.
Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 9 per person
Coffee and tea in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately EUR 9 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid
Frequently asked questions
Is Hotel Mayerling pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Mayerling?
Check-in start time: 3:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Mayerling?
Checkout is at noon.
Where is Hotel Mayerling located?
Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Plaza Mayor and Puerta del Sol. Plaza de EspaƱa - Princesa and San Miguel Market are also within 10 minutes. Tirso de Molina Station is only a 2-minute walk and Sol Station is 6 minutes.
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Reviews
Hotel Mayerling Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were very friendly and helpful. Location just a couple minutes walk from Puerto Del Sol. Breakfast was buffet style with lots of choice and good quality.
Rooms were quiet and comfortable.
The hotel was good value for the central area . Reception, cleaning was excellent. The breakfasts were an extra ā¬9 each and limited but ok. The weather outside was cold and it took a while for the room to heat up with the air con and separate electric wall heater but was then fine.The view from the window was disappointing but quiet.
John
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Vivian
29 Sep 2025
Liked: Staff & service
Location is good but kind of noisy at night. The staff is great especially Eluska. Eluska was very accommodating and very friendly. She made our stay wonderful because of her kindness.
Vivian
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Diana
10 Jun 2025
Liked: Cleanliness, amenities
Clean room and bathroom, nice view and in a perfect spot near great places, 10 mins walk to Mercado San Miguel and Plaza Mayor.
The property is just okay but the staff are helpful. The location is centrally located to restaurants and other popular sites although the street where the hotel is located you see people hanging out on the streets past midnight till early mornings.
Lovely small hotel within the main area of Sol. There was a lovely breakfast each morning which was always being replenished. My room was small but was clean and very quiet. I would definitely stay here again
The hotel was very well priced for its location, right in the heart of the city, and not fancy, but functional. I loved the breakfast option every morning, and the staff was very helpful. I highly recommend.