An amazing hotel with exceptional service! The staff were incredibly kind and thoughtful, making us feel truly welcome from the moment we arrived. The hotel is beautiful, comfortable, and spotless, and the location is perfect—convenient, safe, and close to everything. As it was our first trip to Spain, we were deeply touched by the warm hospitality of the local people. We had a wonderful stay and would definitely love to come back. Highly recommended!
My favorite stay ever! This was so spacious with room for everyone. We especially loved the outdoor private terrace. A great place to call home as you tour Madrid. Everything was in perfect working order, spotlessly clean, and the furnishings were great! Highly recommend!
Excellent property. Short walk to all the major plazas and tour meeting points. Clean and modern. Appreciated the small touches like extra coffee pods, popcorn, waffle maker, shampoo, etc. Check-in was easy. One night we heard loud neighbours well into 1 am. We whatsapped the host who promised to speak to them, and it didn't happen the next night. Shower water was hot. Would recommend for sure. Thank you for making our stay very pleasant. And it's very safe. The police station is right across the road...LOL...Lots of dining options. We had very good ramen nearby (Kagura), except it closes in the middle of the day and reopen at 8:30 pm, so we couldn't go back a second time.
Los 5 días que gemos pasado en Madrid, hemos estado muy agusto. El apartamento está muy bien situado (en pleno centro de Madrid, con Gran Vía, Santo Domingo y Callao a tiro de piedra), muy bien aprovechado el espacio y muy acogedor, lo que ha hecho que nuestra estancia se haya sentido como si estuviéramos en nuestra propia casa. El contacto con el personal ha sido via on-line, pero con tespuestas inmediatas a nuestras preguntas y un trato cercano y amable. Si tuviera que poner una pega, sería ls SmartTV, una LG bien grande en la que no hemos sido capaces de sintonizar los canales normales de TV (La1, La2, A3, Cuatro, Tele5, La Sexta,...). Igual se debe al poco alcance de señal de la antena. De todas formas, mis hijos (16 y 13) han estado muy contentos. Sin duda, guardaremos este lugar para futuras ocasiones.