Crowne Plaza Madrid - Centre Retiro by IHG

Property class: 4

Choose dates to view prices

Located close to El Retiro Park and Movistar Arena, Crowne Plaza Madrid - Centre Retiro by IHG provides a garden, a gym and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿4,632
฿5,095 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a flat-screen TV on a wooden stand, a sofa, and a desk with a lamp.

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a desk with a chair, and artwork on the wall.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

A hotel room with a large bed, two bedside tables, a desk with a chair, and artwork on the wall.

Premium Room

  • Sleeps 2
  • 1 Single Bed

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 1,005 reviews
The price is ฿2,974
฿3,271 total
includes taxes & fees
22 Nov - 23 Nov
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About the area

Located in Retiro, a neighbourhood in Madrid, Crowne Plaza Madrid - Centre Retiro by IHG is in the entertainment district and near the airport. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
Map
Calle Pez Volador 1, Madrid, 28007

What's nearby

  • A large glass conservatory with a pond in front.
    El Retiro Park
    8 min walk - 0.7 km
  • A concert stage with multiple performers and a crowd.
    Movistar Arena
    18 min walk - 1.5 km
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    3 min drive - 1.8 km
  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    6 min drive - 2.5 km
  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    6 min drive - 2.9 km

Getting around

  • Sainz de Baranda Station
    3 min walk
  • Calanas Station
    4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    18 min drive

Restaurants

  • Cervecería Cruz Blanca
    7 min walk
  • La Rollerie
    6 min walk
  • Restaurante el Paleto
    7 min walk
  • La Mordida De Pio
    10 min walk
  • Cafetería Lanjarón
    4 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

  • Upscale hotel near El Retiro Park
  • Movistar Arena is located near Crowne Plaza Madrid - Centre Retiro by IHG, which provides a garden, a gym and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
    • A banquet hall, outdoor furniture and a 24-hour front desk
    • Smoke-free property
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 157 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and baths or showers
    • 50-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on 1 Nov 2026 start from ฿4,632, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Self-parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 5:30 AM to 6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Checkout is at noon.

Where is Crowne Plaza Madrid - Centre Retiro by IHG located?

Located in Retiro, this hotel is within 1 mile (2 km) of Centro Deportivo Municipal la Elipa, El Retiro Park and Movistar Arena. National Prado Museum and Puerta de Alcalá are also within 2 miles (3 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 515 out of 692 reviews
Rating 8 - Good. 121 out of 692 reviews
Rating 6 - Okay. 34 out of 692 reviews
Rating 4 - Poor. 12 out of 692 reviews
Rating 2 - Terrible. 10 out of 692 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally very good, except not close to the city centre for tourists, though metro is nearby. Also, at the main entrance, we did not see any clear sign that there is a street-level entry (for anyone does not want to climb the many stairs). We actually carried two 20kg luggages up the stairs when checking in. We noticed the side entance later on during the stay.
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
This hotel has a convenient location. The rooms were standard, but the breakfast buffet was really good.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel . A bit of a walk to the downtown , but steps away from Retiro park . Clean , friendly and the rooms were a good size .
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O nome “centro” criou uma falsa expectativa sobre a localização do hotel. Pra nós faltou também uma piscina. No demais, quartos novos e bom atendimento.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope they finish the pool project soon.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel better than expected
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno, habitación limpia
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona tranquila, impecable las instalaciones , muy amable el personal
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Väldigt trevligt ställe. Nära Retiroparken men långt från centrala delarna. Frukosten var bra! Personalen trevlig.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fomos muito bem recebidos. O quarto era bastante espaçoso e confortável. Pequeno almoço muito bom.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not quite as close to the centre of the city as we’d have liked but that was more our oversight than the hotels. Very helpful friendly staff and in a very safe feeling location. Parking was a little more difficult than expected but we managed to get a space outside the hotel for free because the parking is free after 3pm on Saturday and completely free on Sundays.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
En general me ha gustado pero hay 2 cosas muy mal. Tienen un problema con las palomas, no se puede dormir desde las 6 de la mañana, un ruido constante muy molesto. Muy fácil de solucionar. El otro las puertas, el ruido del golpe de las puertas es muy molesto, solo cierran con la carrerilla y da unos golpes muy molestos. Cuando la gente se levanta empiezan los golpes constantes. Muy molesto.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great. Especially the music played in public areas.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing stay! Great staff, great rooms.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially noticed the background music playing in the public areas. Whoever chooses that playlist has exceptional and broad taste in music. Charming.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel y súper servicio! La comida espectacular
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to many restaurants and to Retiro Park. Staff was fantastic and very helpful with questions.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were not working. Drinking water is only available on ground. My room was on 6th floor. The hotel did not provide invoice after checkout - still chasing them. Its been 5 days since my stay is completed
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Ikke særlig venligt personale. Jeg kom til morgenmaden 5 min før lukketid for morgenmaden. Jeg blev fra start til slut presset og mindet om at de lukker nu og at jeg må gå igen. Jeg blev smidt ud 10 min efter lukketid. Om aftenen så vi fodbold på TV i baren. 4 min efter barens lukketid slukkede de fjernsynet uden varsel selvom at de stadig var i baren for at gøre rent i 30 min efter lukketid. Hele vejen i gennem arrogant og uvenligt personale. Masser af eksempler på dette som jeg ikke skriver om her.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo e moderno, cama extremamente confortável, com boa vista para a avenida. Itens do frigobar bons, e estavam inclusos na estadia. Localização de excelente, próximo a cafés, restaurantes e ao parque do Retiro. O box do chuveiro do banheiro poderia ser um pouco maior e conter melhor a água — o banheiro molha muito na região do vaso sanitário, o que incomoda após o banho.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio todo
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room a little far from salamanca
Stayed 1 night in May 2026