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"Excellent customer service. We came in with 24hrs no sleep and they helped us get our rooms quick. "

"Wonderful location for exploring Madrid by foot & public transportation. Excellent staff & service, very helpful & polite. Very clean rooms, comfortable bed. Amazing breakfast buffet, including gluten-friendly & vegetarian options. Bottled water provided each day, chocolates with evening turn down service."

"Me encantó el lugar, la comida el servicio, la limpieza. Todo excelente. "

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"The lady that checked is in was exceptional. The vreakfast was.really worth it."

"The hotel was conveniently located for the airport and about 30 minutes from the city centre on line 5 metro The staff were friendly, we could not get the courtesy bus from the airport as we waited and ended up paying 25€ for a taxi, that could have been better information provided. The food and drink in the cafeteria was very good, we tended to eat breakfast there also. The rooms were comfortable with balconys and tea/ coffee making faiclities. "

"Great quality service, great staff"

"The room was great and the staff very friendly and helpful "

"Estupendo hotel, con inmejorable ubicación, céntrico pero en área tranquila y segura. Personal amable y las condiciones del hotel, magnificas."