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Amazinn Madrid Plaza Mayor Collection

2.0 star property

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A short walk from Plaza Mayor and Puerta del Sol, Amazinn Madrid Plaza Mayor Collection has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Kitchen

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Double Room, Non Smoking, Private Bathroom

A modern hotel room with a marble bathroom, a large bed with multiple pillows, and a wooden headboard.

Business Double Room, Non Smoking, Private Bathroom

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio, 1 Large Single Bed

A hotel room with a bed, bedside tables, a desk, a chair, a window with curtains, and a ceiling with a marble-like texture.

Comfort Studio, 1 Large Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

A modern bedroom with a bed, curtains, a TV, and a small seating area.

Deluxe Apartment

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Balcony, City View

A modern hotel room with a marble ceiling, a large bed with a wooden headboard, a desk with a chair, and a small seating area.

Deluxe Suite, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony, City View

A modern hotel room with a large bed, a wooden headboard, two bedside tables with lamps, and a view of the outdoors through a window with curtains.

Deluxe Apartment, Balcony, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Madrid Centro neighbourhood, Amazinn Madrid Plaza Mayor Collection is connected to a railway/underground station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit San Miguel Market and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de atocha 8, Madrid, 28012

What's nearby

  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    2 min walk - 0.2 km
  • A large white building with a tower, surrounded by trees and outdoor seating areas.
    Plaza de Santa Ana
    3 min walk - 0.3 km
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    3 min walk - 0.3 km
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    5 min walk - 0.4 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.7 km

Getting around

  • Tirso de Molina Station
    4 min walk
  • Madrid (XOC-Atocha Train Station)
    19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    34 min drive

Restaurants

  • Bar La Campana
    2 min walk
  • Maestro Churrero
    2 min walk
  • Brunchit - Mayor
    1 min walk
  • La Casa de Las Torrijas - As de los Vinos
    3 min walk
  • Starbucks
    2 min walk

About this property

Amazinn Madrid Plaza Mayor Collection

  • Hotel near Plaza Mayor
  • Close to Puerta del Sol and Gran Via, Amazinn Madrid Plaza Mayor Collection has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A vending machine, coworking spaces and 2 meeting rooms
    • A TV in reception
  • Room features
  • All guest rooms at Amazinn Madrid Plaza Mayor Collection feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
  • More amenities include:
    • Bathrooms with showers and hairdryers
    • Kitchens, microwaves and stovetops

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave

Conveniences

  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • No lift

More

  • Communal living room

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in fee: EUR 20 for check-in between 11:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets are allowed for an extra charge of EUR 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 11:00 PM and 3:00 AM
  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen fee: EUR 65 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Amazinn Madrid Plaza Mayor Collection pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Amazinn Madrid Plaza Mayor Collection?

This hotel doesn't offer parking.

What time is check-in at Amazinn Madrid Plaza Mayor Collection?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available from 11:00 PM to 3:00 AM for a fee of EUR 20.

What time is check-out at Amazinn Madrid Plaza Mayor Collection?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Amazinn Madrid Plaza Mayor Collection located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza Mayor, Puerta del Sol and San Miguel Market. Gran Via and Royal Palace of Madrid are also within 15 minutes. Tirso de Molina Station and Sol Station are within a 5-minute walk.

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Reviews

Amazinn Madrid Plaza Mayor Collection Reviews

8.0

Very good

8.8

Cleanliness

7.8

Amenities

6.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

Reviews

Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lication to historical places. Decent size property , easioy accessible to all tourist attractions
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

joanne

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great mattresses and pillows super comfortable -bathrooms was perfect , small kitchen was a bonus. Laundry was available on upper floor-the location was very convenient !!!
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Karl

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room was nice. Smelt like sewer. I contacted property they took for ever to respond. Then they send a maintenance guy to fix it. He said he fixed it. Next day tell them it still smells. Ask for another room. They said while I was out of my room a maintenance guy came again and fixed it. When I got back to room they night still smelled of sewer. Try to let them know and checked out the next morning. Their communication sucked from the beginning of checking in.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

mariko

Liked: Cleanliness
Disliked: Staff & service
The building was nice and well maintained. With the online check in, i was sent an email with the code to enter the main door and upstairs door. I was not sent my room number and spent an hour outside the doorway on the floor of my room sending WhatsApp messages and trying to call the management. No one answered for at least 45 minutes. Once this was resolved all was okay until one evening there was flood from the bathroom above, showering my bathroom with water for awhile. Again, I tried to call and send messages and finally after nearly an hour they resp onded by Message that someone would come to bring me extra towels. On my last morning the smoke alarm went off and rang for an hour until someone came from another building to turn it off. Many of the other guests made our ways down to the street concerned and not knowing what was going on. All of us had sent messages and no response came until an hour or so, saying the alarm went off because someone had been smoking in their unit. I was packing to check out and losing this hour for the fire alarm was inconvenient and concerning. I would not recommend staying in a place where the management is virtual and slow to respond with inconsistent responses. It did not inspire confidence and in the end I did not feel safe in such a place. I had a seven day stay and asked for some clean towels and that the garbage be emptied and was told i would have to pay 40 euros for an entire housekeeping service for the room.
Stayed 7 nights in Apr 2026
Verified review

2/10 Terrible

Roy

Disliked: Staff & service, amenities
⭐ 1/5 — Do not stay here I want to save anyone considering this property the experience I had. I arrived just before midnight to find my access code only worked for the building entrance — not my floor or my room. With no staff on site, I spent 90 minutes on the phone being asked to send photos, videos, and confirm my details multiple times before someone eventually opened my door remotely. I was promised a follow-up call with a fix. It never came. The next morning the fire alarm went off at around 08:30. Again, no staff, no fire marshal, nobody responsible for the building. I evacuated and stood outside for close to an hour while the alarm continued sounding. Eventually a cleaner arrived, switched it off, and walked away — no investigation, no explanation, no confirmation it was safe to go back in. I then couldn't get back into my room and spent another 30 minutes on the phone. Later I was called and told to pack up and move to a different building entirely. In the first 12 hours of my stay, I spent more than half of that time on the phone, in corridors, outside during a fire alarm, or moving my belongings. The fire alarm situation alone should give anyone pause. A 45-minute alarm with no trained staff and no all-clear before guests re-entered is not just poor service — it is a serious safety concern. Hotels.com, who I booked through, were unable to get a response from the property when I raised a formal complaint. Make of that what you will. Avoid.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

fausto

Liked: Cleanliness, amenities, property conditions & facilities
Posizione strategica a ridosso di Plaza Mayor.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alojamiento ubicado en una zona bastante céntrica, a pocos pasos de la plaza mayor. La habitación contaba con un baño bastante amplio y limpio, así como con una cocineta bastante conveniente. Todo se encontraba en buenas condiciones y muy limpio. El check-in autónomo es bastante práctico, sobre todo para no estar presionado en caso de llegar tarde a la ciudad.
Stayed 5 nights in Apr 2026
Verified review

4/10 Poor

LEONARDO PASSOS

Disliked: Cleanliness, staff & service
Não nos deixaram entrar uma hora antes com pretexto de limpeza do apartamento e ao entrarmos o quarto estava sujo e sem limpeza alguma. Fizemos contato e pela primeira vez nos atenderam pelo WhatsApp. O endereço da acomodação não aparece no app de transporte tendo dado em outro local. Resumo: muito bem localizado mas a equipe muito ruim de atendimento e não nos atenderam a contento. Tivemos uma estadia boa mas o início foi muito ruim.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Positiv: Die Lage ist phantastisch, 1 min vom Plaza Mayor weg mitten im Herzen von Madrid. Hübsches Zimmer, modern, kleine Küche, schönes großes Bad. Negativ: Sehr hellhörig, man hört jedes Wort vom Nachbarn. Kein Shampoo oder Duschgel, innerhalb 1 Woche kein Handtuchwechsel oder Zimmerreinigung.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Oliver

Liked: Property conditions & facilities
Disliked: Cleanliness
Llegamos a las 22h y la habitacion estaba completamente sin arreglar, el baño aun con indicios que se acababan de duchar. No paso limpieza, luego hemos estado mi pareja y yo 30 minutos en el telefono para que jos co siguieran otra habitacion en otro hotel cercano. Muy amable el tipo del telefono pero tomo tiempo. Luego toco llamar de nuevo para que abrieran remotamente y eso tomo otra media hora. Luego al salir a cenar no podian darme codigo asi que tuve que volver a llamar para que abrieran. Ningun gensto por parte del serviocio al cliente por todos los inconvenientes, ni descuento ni nada. La primera habitacion nos gusto mucho, la segunda mas o menos. Super céntricos.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kjøkkenet var ok. Litt trangt. Men fungerer. Naboene bråkte. Man kan høre naboene snakke. Ingen treningsstudio. Brannalarmen gikk og gikk. Men ingen røyk og ingen brann. Overalt det gikk bra.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El sitio es de pelicula,en el centro mitico de madrid y la reforma hecha con inteligencia y buen gusto volveremos
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Gabriele

Stayed 2 nights in May 2026
Verified review

8/10 Good

melisa andrea

Stayed 10 nights in Apr 2026
Verified review

2/10 Terrible

Jessica

Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Aileen

Liked: Cleanliness
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mariano Daniel

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Mar 2026