Search Hotels Near Mackenzie Park, Lubbock

"room was large and clean. Starbucks on site. no shop for snacks except for a few chips and some essentials in starbucks, vendingg machine with snacks available. parking convenient. staffvery friendly."

"I feel comfortable and safe here everyone has been friendly and very helpful when we need help with carrying our stuff! Staff has been understanding and very kind! They actually look out for us and I feel safe and at ease! Thank you to the managers and staff for your kindness keep up the good work! Lori and Linda "

"Room was very nice and clean. I do wish they had usb connectors in the lamps for charging devices. We have stayed here before and came back because it was a great experience. This time was not and we probably will not book here again. Check in lady was very nice, however she didn’t tell us where elevators were for our room nor where breakfast was served. Not a big deal but most hotels will let you know where to go. Breakfast was alright. I said good morning to several employees on the way, front desk and in dining area and was ignored. The omelet was good, except I had to eat my husbands because mine was not what I ordered. Also, the gentleman making them was not friendly not helpful. A lady in the dining that was around the entrance never asked anyone for tickets (that we witnessed) except a family that was clearly Hispanic and didn’t speak much English. The night before, my husband was waiting for me downstairs and just wandering around and was approached by a man very aggressively asking if he needed something and told him he couldn’t be in that area. He was just walking around! Can’t say we have ever experienced being told that before. He wasn’t anywhere that would warrant being treated that way. We noticed the area across the street was a bit sketchy so maybe that’s why but a hotel should Never treat their guests like that. I used to work for Hilton for many years and have a lot of experience in the hospitality industry and this was just unsatisfactory treatment. "

"Clean and comfortable."

"The water at the bathroom faucet had very low pressure and the shower body wash bottle was empty."

"Quick trip. Easy in and out. Self service (no staff) place, but questions were easily answered by an earlier phone call"

"Room very nice, spacious, clean, and the bed was very comfortable. Very nice for affordable price!"

"Wonderful hotel!"

"Everything was good except one tenant who obviously lives in room 228 was loud and his guests were unruly all night. Maybe he works for the motel but…."