Search Hotels Near MacDougal Street, New York

"Lobby is too chaotic. Suggest to have front desk dedicated for checked in customer service such as key room not working Rather than falling in line for over an hour together with people who are checking in. No notice of work order done in the room, Was surprised to find hotel maintenance in our room.housekeeping service is great!"

"Great location for theaters. Clean"

"We had an stress-free stay at The New Yorker during a non-rush period. The location is unbeatable, right in the heart of the city near Penn Station, Madison Square Garden, and a short walk to Times Square. It is an ideal spot for walking to major attractions or catching a subway anywhere in the city. Our room was consistently cleaned on a daily basis, and the housekeeping staff did a good job. The reception desk staff were friendly, professional, and attentive to any concerns we had. However, be aware that the hotel is "old school" and you have to pay for basic amenities, including a fee to store bags after checkout. Despite this, the convenience and safety, especially with security at the elevators, make it a great option."

"Room smelled awful. Not thoroughly clean. Lacked basic inclusions like a robe, slippers, etc. "

"This hotel was a nightmare. The most incompetent staff I’ve ever had the pleasure of dealing with. Overcharged me, gaslit me, continued to make accounting mistake after accounting mistake. It’s been a week since my trip and they still haven't been able to refund me or correct their mistakes. No one seems to understand numbers. When I say nightmare don’t take that lightly. These people have no clue what they are doing. Don’t trust it, go to a known and loved label they would never give their clients a headache over their own errors. They made mistakes and wasted my entire trip and all the money I brought to spend on my trip without any remorse or recourse and IM STILL WAITING FOR MY MONEY BACK. Also their elevators broke during our stay. 45 minute waits if you don’t want to climb 35 stairs. This was terrible terrible terrible. Do not take the chance. "

"Great location, clean rooms, friendly staff, great cafe in lobby. Would stay again. "

"Great 10/10 "

"Friendly staff."

"Underwhelming "