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"Everything at walking distance, including the subway. The parking very convenient Rooms very quiet and extra clean, towels and bedsheets fresh and clean everyday. Room service very efficient. The best was the staff, Sarah in particular, helpful, nice, happy they can remember our names and what we were interested on. They made us feel welcomed and specials!"

"This was one of the best hotels I have ever stayed at, clean, friendly and super helpful"

"Room was clean and staff was friendly. Plenty of restaurants and shopping in the mall connected."

"I stayed overnight for easy access to a concert at Symphony Hall. Perfect location, comfortable beds, nice staff. Only critique is that the air conditioner was a bit loud. It kept the room temperature perfect but would wake me up. If I’d remembered to pack ear plugs it would have been fine."

"The room was perfect and clean. The staff were very accommodating and amazing with all."

"The shower did not work properly. Also the blinds didn’t work properly."

"We checked in on Saturday 5/23 and found bed bugs in the King bed suite. Our travel needs included having the kitchenette and a separate bedroom. We took pictures and videos of the bed bugs and showed them to management. They simply offered a refund of the suite and a stay in smaller room. We told them a standard room would not work for us. The front desk worker did not attempt to help us beyond this, saying they needed to launch an investigation into the bugs and her hands were tied. In my...

"Very clean , staff was amazing will be back soon. The night life for the hotel was amazing such a young urban feel"

"Room was clean. We enjoyed the free snacks in the room and the staff was friendly."

"Love it"

"Coffee should be in the rooms, my iron and ironing board were broken"

"I was put in the wrong room initially but the front desk guy corrected it for me. The room was not the most comfortable the bed was kind of hard and the towels were stiff. I am not going to lie no I would not stay here again. Also they charged me $65 for one night of valet parking!"

"It’s a Westin with great standards. I would say the breakfast is quite expensive for what it is. I think the $20 voucher they give you probably should cover it not the additional $15 on top."

"Great location"

"Great place to stay if going to Fenway! Really no negatives for a small boutique hotel…think mini Hard Rock. Staff were very accommodating. Gabby was great during check in. Would definitely do it again!"

"The room was way too small and staff was not available"

"Well located good gym and pool"