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"Disappointed that the leasure center and pool were undergoing renovation and we had not been informed of this at the booking stage. We should have been informed by the hotel or Expedia. What compensation will there be for this disappoint."

"Fabulous overnight stay"

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Lovely location with beautiful views. We had asked if we could have a room with a view, but on arrival we were given ground floor which was quite dark inside and overlooking the rooms accross from ours, we were moved to an upper floor again overlooking the next accommodation block and a little brighter, if you book try and get one with a view. The bed was comfortable but the bathroom shower cubicle leaked water and the shower head kept dropping so had to keep adjusting it really needs a new...

"Only stayed 1 night but great staff, great comfy room"

"Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem."

"Rooms were good just need update bar area nice staff really friendly grounds need daily grass cutting and striming pool area was ok need update"