Search Hotels Near Lower East Side Tenement Museum, New York

"Definitely a different type of property. > Room: Beds on a platform one step above the floor. Digital controls. Decent shower. In room fridge would not get cold. TV signal was spotty. Sink did not drain well. Told they had filtered water and ice but the machines did not work. Besides the concern about tripping off the step, the room was fine. > Cafe: I had used their online ordering which took my order and claimed it charged my room. Upon going down to pick it up, I was told their online ordering 'doesn't work'. When I attempted to re-order breakfast they told me they were now serving lunch. When I attempted to order something from the menu, they told me they didn't have it. Each of the three mornings I tried to order they were out (drip coffee, yogurt, sandwich). > Lobby 'private guest lounge': advertised as coffee/tea/water/fruit in the morning, 6 - 10am. Each of the three mornings I went down the 'hot water' was luke warm. Only one day was there fruit. > $45 amenities charge: Supposedly for the gym and wellness classes. The first morning I was there the class was cancelled."

"I’ve lost count of the number of times I’ve stayed at The Ridge. It’s the only place I stay in Manhattan- 3-4 times a year. It feels like staying with friends—I always know I’m in good hands. Despite what you might read elsewhere there is a staffed front desk (some of the friendliest people you’ll meet) & luggage storage. They go above & beyond to make your stay comfortable often allowing early check-in or late check-out if they can. Each room has a microwave/ mini fridge & with a Whole Foods just two blocks away it’s easy to keep things budget-friendly. The rooms aren’t huge but they’re clean & have everything I need. There’s even an HDMI TV—I always plug in my Roku stick. Perhaps, one of the best features is the rooftop terrace -with breathtaking city views. The location is perfect—walkable to Little Italy, Chinatown, Washington Square, the East Village, Katz’s, Russ & Daughters & Yonah Schimmel Knishes just a block away. The subway is a quick 3-minute walk. I travel solo & I’ve always felt safe here-day or night. Yes, there’s street noise—it’s New York—but a white noise app solves that. For the price & convenience The Ridge can’t be beat. I almost didn’t write this because it feels like my secret hidden gem but it truly deserves the praise. Huge thanks to Jasmine, Wilma, Edgard, Orlando, & the young man who had to keep delivering packages to my room on my recent stay. If anything comes up, just ask— they handle everything quickly & kindly. I’ll never stay anywhere else!"

"We liked the location, for one night stay is fine, if you plan to stay more than one day you need a bigger room, otherwise the staff was friendly, room was clean and the place was quiet"

"The room was clean. Staff friendly and helpful. There are shops and restaurants nearby. The bed was not as advertised. We were promised a queen or two twin beds. We got a small full size mattress. The property is very dated. No couch, just a futon which was so low to the ground it was very difficult to get up from. The phones in the room didn’t work so thankfully we didn’t have an emergency. There was one small tv in the living area that didn’t work. The staff came up and finally got a few channels on it. No TV in the bedroom. There was a window a/c unit in the bedroom and a portable a/c in the living area. They worked but their remotes didn’t always work. It was easy to get an Uber or Lyft. The next time I’m in NYC I will spend a little more if needed to get a nicer hotel with more amenities."

"Room furniture run down, water leaked from shower into the room "

"Hotel Indigo is a good lodging option if: - You'd like a spacious room - we are a family of four with two kids and we had enough space to comfortably move around the room. NYC hotels are notoriously small but the rooms here are adequate. - You want to stay off the mid-town beaten path; Hotel Indigo is located near major train stops (F and J), surrounded by food options (try Johnny's Pizza!), and it's 20 min away from the city, but close enough that you can easily walk to and through East and West Villages. - Loud club music doesn't phase you or you're a deep sleeper and sleep like a rock. Don't stay here if you want sleep at the end of long days. The hotel has a bar called Mr. Purple on the 15th floor. On Fridays and Saturdays, the sound and music thumps so loudly that it cascades to each floor. That's all to say if your'e stay includes either or both of these days, request a room furthest away from the elevator. This helps a lot. As will ear plugs - bring them! The hotel does not provide any. However, also request a room that doesn't face the streets as the street sounds will keep you up. I recognize this sounds picky, but believe me when I say that noise until 4am feels brutal when you just want to sleep. But hey this is NYC and city sounds are expected. Overall, the stay was fine given we were away until late night. If sleepless nights don't affect you, Hotel Indigo is a good hotel option."

"Great little place downtown. Small but efficient"

"Amazing, I’d do a review on tik tok."

"The night staff response was unsatisfactory. I reported that the bathroom door was locked and was told someone would come to my room within five minutes. After waiting approximately 15 minutes with no follow-up, I had to go back to the front desk myself to resolve the issue. Room 128 was also not acceptable. While I understand basement rooms may be part of the property layout, this room is located directly next to the office, and noise from staff activity is loud and clear. This significantly affected the overall stay experience."