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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"One of the nicest locations near Tower Bridge and view from room is so nice. Easy connection to trains and bus services. Nice restaurant and outside food market nearby gives good food options and pass time"

"Ideal location Easy check in Helpful staff Breakfast was ok but nothing more Rooms were clean and ideal Would stay agsin"

"The hotel is really lovely. The breakfast is plentiful and delicious. I loved the Masala chai, the dosas and the buffet. All the staff (checkin/restaurant, housekeeping, concierge) are all pleasant, attentive, helpful and knowledgeable. I really enjoyed my stay. The only comment I have is that my room (executive room) while comfortable was very very plain and boring. The lack of decor was obvious and any expenses associated with adding some color or touch of uniqueness (flowers, vibrant...

"Great location, excellent, very helpful staff. Shower needs to be fixed. The glass partition only covers half the tub, so water keeps spilling on the floor"

"Great location"

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Location great. Room 460 way to small for 2 people. Felt that room was overpriced. Anthony doorman excellent Buffet breakfast was good"

"Was great!! Would definitely stay again"

"Nice air conditioning and very centrally located to all the spots!"

"The staff were excellent, the breakfast excellent, the room...far too small and far too hot. One fan was simply not enough, but there isn't room for two of them"

"Disappointing stay. Very small room and smelled musty with dirty sheets. We asked the front desk to change our sheets 3x before it actually happened. Thankfully Ali helped us out and gave us a drink but still not enough to make up for the unpleasant experience of having to making this simple request multiple times. Same thing applied to the broken shades in our room. For the price paid, just not worth it. I’d book somewhere else."

"Hotel clean and staff helpful located walking distance to underground"

"Wonderful property. Recently refreshed. Cafe and nightly piano exquisite. They have a new rooftop lounge. I didn’t have time to visit it: nest trip for sure."

"Terrible experience! Our room had no elevator access and it was a maze with no signage to help finding it. No fridge, no phone in the room. We were told our luggage would be brought to our room, were told the luggage had been brought, and it wasn’t there, so we had to go chasing after it. Steps up with no ramp at the entrance. AVOID!!!!"

"La camera non è molto spaziosa ma pulita, fresca e dotata del necessario. Il personale è gentile e disponibile. La posizione è ottima perché si trova a 5 minuti dalla stazione di King's Cross. Lo consiglio."