โรงแรมและที่พักโลส เซร์โรส

"All good!"

"Very clean and convenient to airport and car rental. Staff recommended local restaurant nearby that was excellent."

"Lo Mejor"

"We only stayed one night when travelling through, but wished we would have had more time to enjoy the horse riding and ziplines. The dinner and breakfast was prepared for us by wonderful staff, and they catered for vegan, vegetarian and carnivores in our family group, including our 2-yr old grandson. We enjoyed the pool and waterslide during our brief stop, and enjoyed walking around the property with company from the very friendly (but not in your face!) dogs. The only very small thing is the...

"We stayed at the family tree top tent for 5 nights and it was an amazing experience. Nekajui's location is absolutely prime, and the wildlife outside our tent and around the property was unreal! They assign a Mantu to help you schedule reservations and ours was very helpful. The service for a Ritz Carlton Reserve however, could be a bit better at times. Sometimes service can be a bit slow, especially by the main pool. We also had a pretty good sized plunge pool but it was only cleaned when...

"Great entertainment, friendly staff, Star Class drinks is better."

"Nous avons passé un superbe séjour. L'endroit est propre et tranquille, la nourriture et le service sont excellents. À environ 1h30 de Las Pailas en véhicule, la route se fait bien. Nous recommandons!"

"I missed the old free breakfast buffet, but after all it was very good."

"L'hôtel est comme à l'abandon. Tant que des travaux ne sont pas faits, ne surtout pas y aller. Nous avons été en février 2026 et avons dû écourter notre séjour tellement c'était horrible. "

"We have a family member either celiac and were thrilled to find the entire hotel was gluten free. We thought it was beautiful and well maintained. We thought some of the adventure guides could have been better, but we otherwise loved our experience and would highly recommend the hotel."

"Although everything worked. The room did not have any soap or toilet paper in the room. Luckily there is a 24/7 convenience store"

"My husband and I had an amazing time at this gorgeous place. The staff was incredibly friendly and helpful, the food was delicious . We highly recommend the resort. We will return here with our extended family."

"Staff was AMAZING! The food was great, and the property was immaculate. Thank you, thank you, thank you!!!"

"Everything about this stay was perfect. The staff was helpful and attentive and they made it a point to know how glad they were that you were staying at their resort. As a warning you are in the jungle so expect bugs, animals, and other critters along with some noise in the morning but if you want to be close to nature, and have a great stay this is the best place we could’ve imagined for our honeymoon!"

"Very well maintain property"

"Great place"

"The staff here are super friendly! Only stayed for one night but it was a cheap and good stay if you’re looking for a place to stay for the night. Would recommend!"

"Great service and food. They really take care of you at this resort."

"Location is great - next to Santa Plaza - next to Walmart - next to Star bucks. Excellent breakfast - so many items in the breakfast - fresh fruits, continental and traditional breakfast items. They have Peacocks in the facilities. The Peacocks are very friendly and will roam around the tourists. Swimming pool, tennis court, volleyball court, nice hut style sitting tables. Just great."