Superior Room, 1 Queen Bed, View | 1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished
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Reviews of Renaissance London Heathrow Hotel

4 out of 5
Renaissance London Heathrow Hotel
Bath Road, Heathrow, Hounslow, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 960 out of 1608 reviews" "
Rating 8 - Good. 412 out of 1608 reviews" "
Rating 6 - Okay. 123 out of 1608 reviews" "
Rating 4 - Poor. 60 out of 1608 reviews" "
Rating 2 - Terrible. 53 out of 1608 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carol, Meadow Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Many thanks to Abdul at the desk who got our family 2 rooms together! It was quiet and great!
Stayed 1 night in May 2024

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Outside of the hotel, can use a good power wash.
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient when flying out of Heathrow. Staff was exceptionally nice. Transportation very convenient. Restaurants had good selection and waiters were excellent
Stayed 1 night in May 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT, AFFORDABLE AND CONVENIENT CHOICE FOR PRE OR POST FLIGHT STAY AT LONDON'S HEATHROW AIRPORT
Stayed 1 night in May 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive. Very clean. Rooms need a bit of updating - a plug in the bathroom would be nice and lighting needs to change - impossible to put on make up - all shadows all dim.
Stayed 1 night in May 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcome by Reception and appreciated the advice on the buses. Noisy on airport side.
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was anle to print my boarding pass.
Stayed 1 night in May 2024

10/10 Excellent

Anthony, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael, Hilton Head

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Veronica Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I booked to fly out the next day from Heathrow airport. Very pleasant stay - next time I'll book earlier in the day so that I can can enjoy the facilities but it makes the flight the next day so convenient and I think it's all for a decent price!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. 5 min by UBER Restaurant had great service and good food. Room was clean and quiet and decent size space. Excellent choice if looking for a hotel at the airport
Stayed 1 night in May 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was that it wasn’t clear that the shuttle to the airport was extra. Aside from that very nice.
Stayed 1 night in May 2024

6/10 Okay

Elena

Travelled with family
Restaurant at the prosperity mixed up my order and tried to convince me I ordered something else. Staff at reception was very polite but overall experience was just mediocre. This property could highly improved if they have free shuttle to the airport - they don’t. Also most hotels have USB plugins for international travellers - this one didn’t so really not the experience I am usually used to from hotels.
Stayed 1 night in May 2024

6/10 Okay

Dena, downey

Travelled with family
Not a big deal it’s good for overnight stay next to the airport
Stayed 1 night in May 2024

8/10 Good

RODERICK

Liked: Staff & service
It was convenient and the transfer from to airport is excellent although expensive. Room was fine but the hotel is starting to show its age. Great location if you like planes or are travelling in and out of Heathrow. Limited menu but reasonably priced. Staff are good. Rooms clean.
Stayed 2 nights in May 2024

10/10 Excellent

Karen, Parrish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated but comfortable
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Heathrow Airport and shuttle to terminal
Stayed 1 night in May 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Every expectation met
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Heathrow but view mainly of airport and traffic. Limited restaurants of $$ or $$$. Several Indian restaurants and high end restaurants. A traditional fish and chips was closed on Sunday.
Stayed 1 night in May 2024

10/10 Excellent

Robert, Victoria

Stayed 1 night in May 2024

10/10 Excellent

Edward, Port Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms. Professional staff.
Stayed 1 night in May 2024

8/10 Good

Pablo

Travelled with family
A good hotel near Heathrow
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff member at guest registration was very friendly and efficient.
Stayed 1 night in Apr 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Carl

Travelled with partner
Liked: Amenities
Initially given a key to a room that someone was already in!! All easily resolved. Room had all you needed. No noise and breakfast was good. Easy transport to airport would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew, Tavistock

Stayed 1 night in May 2024

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to airport. Well managed property with clean rooms, good breakfast and easy shuttle to terminal. Definitely will stay again here
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. I will say the outside looks a bit dated (white walls need to be spray washed) but the inside and the rooms are nice. Had a wonderful dinner and the staff was great. I would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient, clean and met the needs of our family who were travelling from heathrow. We stayed over night, ate at the restaurant and checked out in the morning. The staff were extremely friendly, helpful and made the whole experience an excellent one.
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Terminal 3. Excellent breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Bruno, Soufriere

Liked: Staff & service
Very close to Heathrow Terminal 3. Beds are very comfy and room was also very clean. Quick 1 night transite through Heathrow.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

THANH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport for layover flight!
Stayed 1 night in Apr 2024

10/10 Excellent

julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a runway view room and was allocated room 2206 that was right opposite the centre of the runway excellent. Also excellent food and clean and quiet room. Would definitely recommend.
Stayed 1 night in Apr 2024

8/10 Good

gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our accommodation however we were switched to single beds, being told that there were no queen rooms left, although we had prebooked 2 queen rooms months ago. How could that happen?
Stayed 1 night in Apr 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Beverley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enjoyable
Stayed 1 night in Apr 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for a quick overnight stay in London. The room was quiet, the beds comfortable, and the shower was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, especially at Reception and in the bar/restaurant. Special mention for Emmanuel who welcomed us in an excellent way. Room was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation to the town, as well as to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great! Clean and very helpful.Not in great prox to terminal 4 however.We had to book an uber.
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport and transport
Stayed 1 night in Apr 2024

8/10 Good

Kit

Liked: Amenities, property conditions & facilities
Arrived late evening but received a cheerful welcome. Very pleased with easy parking arrangements. Room was twin bed, very comfy beds and fresh smelling bedding.
Stayed 1 night in Apr 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay!
Stayed 1 night in Apr 2024