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"Reception opened abit later then 3pm, Another gest rang them. The gentleman recommended a restaurant, it was outstanding food 👌. Room was lovely and clean. The breakfast was okay, could of had a toaster. Overall happy."

"Very comfortable, friendly staff, right next to the falls and close to Betswy-coed"

"Hotel name is not visible from the street. Parking on site was appreciated. Bar staff were friendly and helpful. The restaurant was 'open' but the cook was not there. After a while they reached her by phone and she would be there in 15 minutes, and was told to take our orders and I paid for two 'specials'. After arrival, the cook/owner(?) came out and chatted with several locals and then brought her dog out to visit with a guests dog. Later she came out with a hairnet on making me optimistic. We...

"The breakfast roomwas spotless and Breakfast was lovely and fresh. Staff very helpful and polite"

"A Symphony of brown, beige, caramel and every hideous colour under the sun. Very creaky rooms, I could hear the next-door people quite clearly walking about on the squeaky floorboards and even talking. I dread to think what it would be like in a fire – very confusing interior layout and no signs to the staircases, so that you can easily get lost. Not enough parking either. And the postcode is the same as the local railway station - so it’s hard to find unless you know where it is. The breakfast...

"Room was clean, lovely large, comfortable bed. Shower was good with plenty of hot water. Huw was exceptionally helpful by text before arrival and during our stay. Breakfast was delicious and plentiful. Parking was great behind and in front of the hotel. We do hope to return."

"Be careful if booking on Expedia! It clearly states a double room can sleep 3, when actually it’s just 2! I booked thinking there must be a pull out bed but unfortunately there isn’t. Luckily there were only 2 of us but we did want separate beds. Other than that, one of the most clean and well presented rooms I’ve seen. Very friendly staff."

"Room was a great size, spotless and very comfortable. "

"Directions and communication really good. "

"Very friendly staff. Our room was in the main building up more stairs from the entrance. We were on the top floor. He took my suitcase and carried it up 4 flights of stairs. Lovely family room with fantastic views. The bath was wonderful! Complimentary waters daily and biscuits topped up. Rooms can be serviced daily. Weather was very hot outstde - all the rooms were very warm as it’s an old building with no air con. Old building but very well maintained and furnished well. We slept with the...

"Loved the hospitality of everyone. Had a great meal in the bar while listening to guests speak Welsh"

"Such friendly service, great rooms, lovely and quiet, very nice beds and pillows, fantastic room. Paring right outside the door. My second time staying here, would heartily recommend."