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"Lovely rooms, friendly staff, very well decorated hotel"

"Clean room, nice shower "

"The parking was great and the breakfast was value for money "

"Excellent value for money, fab staff, comfortable room"

"The room was spotlessly clean, all the staff were extremely helpful and friendly and food was excellent, superb all round "

"What a great place to stay. Staff were incredible, cheery, polite and very helpful. Room was spacious, had everything we needed including free cookies! Location was perfect, short stroll to train station and short stroll to the main street. Would highly recommend. "

"Would have liked a lift to the upper floors."

"A good hotel near by Oak Design Outlet in Chester. If you want to drive from London up North. You can stop 1 night here. Hotel has a very good and tasty breakfast."

"The staff were friendly. Unfortunately, we had to cut our stay short due to a family emergency. The staff were very kind and wished us well, which I was incredibly grateful for."

"Comfortable, spacious and welcoming "

"Staff were lovely throughout. No problems at all with the Hotel and it is really, really convenient for seeing Chester - our first time of visiting and we really enjoyed it. Used the train to get there and Uber to get around and it was all so easy. Would certainly like to go to Chester again and would definitely use the same hotel. PS Go to Chez Jules for a nice evening out."

"Good overall.. Nice staff and convenient for some great shopping.. Second stay and would stay again"

"Wonderful stay at Pale Hall Hotel. Beautiful and comfortable room. Warm and welcoming staff. Excellent dining options - a tasting menu / fine dining or a bar menu. Both served in a beautiful dining room. We had the bar menu and it was wonderfully cooked. Morning breakfast was perfect and a small gift of water and cookies for our journey much appreciated. We would highly recommend this hotel. "

"Very noisy, walls are extremely thin. Bed was incredibly creaky, was difficult to get a good night's sleep. Room was clean, staff were very friendly and helpful. "