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"The price was low and the amenities basic but all in all for the price paid no complaints. We had to pay )5 for parking which was unexpected but ok . However ten days later received a parking ticket for unpaid overnight parking from a separate private parking firm. On calling the hotel the hotel immediately voided the ticket ."

"The best thing about this hotel is the location which is fantastic, and the staff were very nice. We stayed in the Oak Suite which is apparently the best room; it benefits from a private terrace with a pair of easy chairs to watch the river and it's occupancy go by, which is lovely. For me it definitely wasn't a four star, but a fair three star hotel. There was a temporary kitchen which also hampered them as well as the view. The room was clean and airy with a (strangely grubby!)Juliet balcony...

"Great room with separate bedrooms and great location in the town"

"The hotel is in a lovely position , the food was good, staff helpful and the hotel was comfortable"

"Very helpful friendly staff, nice quiet location. Great stay."

"Hopefully when finished will be nice"

"Had a lovely stay staff were fab and breakfast was lovely"

"The lady on reception was very helpful"

"Good points: friendly staff at check-in, microwave and full-size fridge in room, decent wifi, good location. Less good points: overhead shower only (and a strange second shower head alongside that ran at the same time (wasteful), no full-length hanging space, cold tap sometimes ran hot so had to run it ages to get cold water (wasteful), skimpy and thin curtains that don’t cover the windows, random housekeeping. I was in room 28 at the front of the property with an exterior light directly...

"Stayed two nights good for a base to travel around"

"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality...