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"Excellent. Clear communication and accessible is best I've ever stayed in. "

"Good "

"Nice venue in a great location."

"Great staff"

"Good"

"The room was spotless and had a great view over the river to Nora Battys house. Full English breakfast was excellent as always . All staff very friendly and helpful. This is our 5th time staying here and will definitely be back . Thank for another great night Elephant and Castle team :)"

"Great breakfast "

"Although there was scaffolding on the back of the building, there was no noise or evidence of building being done when inside, a credit to the cleaning team. The staff are wonderful from the great welcome on arrival to the next morning’s fabulous breakfast team. Thank you"

"Clean room, friendly staff, wonderful restaurant"

"Very pleasant staff. Food was lovely. "

"Excellent reception staff"

"budget hotel (I miss the tea making facilities) but everything was fine - clean, good breakfast, helpful staff."

"Comfortable bed and very good selection of food available for breakfast"

"Great Hotel.., nice service., good breakfast. Reccommeded. Appreciated."

"The Staff are excellent, rooms very comfortable and food is first rate"

"Stayed here in February. Check-in was quiet, staff are friendly and helpful. Our room was number 5 and was beautiful with modern equipment. It nice and warm in our room throughout our stay. No need to go out, just get parked and have your evening meal in the pub/restaurant, I can recommend the fish & chips. If you are looking for accommodation in this area, I would definitely recommend Pack Horse. "

"Stayed here a few times and never had an issue. Easy to check-in, room always clean and tidy. No complaints"

"Clean room, friendly staff and accessible parking. Excellent facility. "

"Clean room. Quiet. Great breakfast "

"This small family owned hotel is lovely with personalized service. Rooms are clean, beds are very comfortable and needs are always met."