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"My stay went perfectly fine with the exception of....... It is not mentioned (here on Expedia) that there is a $5 deposit for a hotel key, Then when you go to return the key, they also ask you for the TV remote that they also give you at check-in. When i went to return the key to get my $5 deposit back. I was told I also needed to give them the remote, or I could not get my $5 deposit back. The problem is that at the time when I was given the remote at time of checking when asked for the...

"Clean, friendly staff!"

"Air condition didn’t work well."

"Clean room. Gym and pool. Nice"

"Parking is convenient, thermostat controlled by guest, linens freshly clean. Still there is room for improvement."

"Nice hotel but rooms were ridiculously small! Claustrophobic"

"Perfect location, new well maintained property."

"Great NYC hotel! Super convenient location in Times Square and the hotel itself seemed very clean and brand new. The room was large and extremely clean. We were high up so no issues with noise. Lobby and restaurant/lounge very stylish and nice. Staff was friendly! I recommend this hotel for people visiting NYC with kids since the rooms are bigger than other rooms I've stayed in in the city and it's easy to get to everything from where it's located."

"Stayed the weekend for the Jay Z concert and it was perfect !"

"This is one of the best hotels to stay near times square"

"Great hotel! Its a walking distance to Time Square and many other attractions."

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Honestly no issues for an affordable travel. If you’re not so critical and simply looking for a place to stay after exploring a city it’s a good option. The only thing for feedback is the lack of elevators. Only 1 works."

"Excellent balcony"

"Daniel at the front desk was very nice and accommodating "