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"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Alles"

"Everything was excellent "

"Room clean. Front desk staff very helpful!! Beautiful lake views!!"

"Große Zimmer, tolles Frühstück!"

"Good location, less than 10 minutes from Lugano Paradiso train station. Plenty of places to drink, and dine. Nice short walk to the lake. "

"Habitación limpia y amplia,atención excelente, regresaría sin duda"

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "

"Everything was excellent, check in was a breeze, friendly service everywhere, great breakfast, excellent hotel restaurant, nice room with everything you need."

"The room was beautiful and very clean! It is a very nice hotel. The staff were friendly and helpful!"

"The staff were fantastic and very helpful. Great food in restaurant and ideal for a couple. Highly recommended."

"All very good."

"Beautiful location and friendly staffs are impressive. Would love to visit again. "

"Amazing breakfast! Fantastic location. Very helpful staff. Great resturant. Enjoyed for our honeymoon."