"Hi,
Everything was very nice overall, and I truly appreciated the hospitality. However, I did notice that the gluten-free options at breakfast were quite limited.
Additionally, there were no clear labels indicating which products were lactose-free or gluten free. As dietary needs like gluten and lactose intolerance are not uncommon, it would be wonderful to see a wider variety of gluten-free and lactose-free options, clearly marked, in the future.
Thank you again for the otherwise pleasant...
"Muy cómodo hotel en el corazón de Covent Garden, muy còmodo para caminar entre tiendas, restaurantes, estaciòn de metro. Muy còmoda habitaciòn. Hay un chico de nombre Rahul en recepciòn, muy amable, muy servicial y nos ayudò en todo lo que necesitamos en nuestra estancia. Hay una hora donde te brindan Proseco y snacks en el lobby sirviò para relajarnos después de caminar en la ciudad. "
" The location was perfect for my needs, and I appreciated the hospitality. I’d definitely recommend this place to others and would stay again in the future."
"A delightful hotel in the heart of Covent Garden. My room was comfortable and spacious and the bed (especially the pillows) was very comfortable. The staff I interacted with were all helpful and friendly. I would definitely stay there again!"
"The staff was so friendly and met our every need. This is a beautiful property. We loved all the extras like the wine and entertainment between 5:30-6:30.
It was really the best from the friendly staff to the beautiful and clean rooms. "
"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"
"This aparthotel was perfect. Able to make breakfast every morning and the evenings we were too tired to eat out the fantastic M&S food is 2 blocks away. Fresh towels every day. Everything to make a home away from home. Southbank location is London at its finest. Steps from Thames. So many sights. Convenient to tube/bus/bridges. Lots of restaurants on Queens Walk. And Borough Market! I have stayed in many places in Southwark, South Kensington , Notting Hill. This is where I will go from now on....
"We so appreciate Brahim and Lucas! Brahim helped us when the area was closed to taxis and we had to go to the airport. He moved our luggage 3 blocks and coordinated w a cab and got us into it safely! That’s great service. Lucas got us checked in. Love the decor of the room and the bathroom! Love the location! "
"This hotel was an incredible find! This room was spacious, had and amazing breakfast and the area is close to the tube, lots of places to eat and great sights! "