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"Nice area, good size for 2 beds and has washer in suits. Also you can cook and has dining table. Nice design inside. But wishing it had the elevator. Very quiet and safe area. "

"A great place to stay. Excellent customer service. The entire team was awesome. Very hospitable and caring. I will always stay here whenever I visit Hai Phong. Awesome experience."

"Clean space rooms. Excellent location "

"Room was great. Had a great stay"

"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included...

"Room is super clean; staffs are amazing!! Always the best time at pullman."