Comfort Double Room | View from room
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Reviews of Hôtel du Tramway

3 out of 5
Hôtel du Tramway
11 Place des Droits de l'Homme, Laon, Aisne

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 109 reviews" "
Rating 8 - Good. 30 out of 109 reviews" "
Rating 6 - Okay. 0 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small hotel, centrally placed close to the train station. The room was compact but spotlessly clean. The lady at reception was friendly and helpful. Breakfast was continental with a good choice and fresh. Limited time street parking is outside the hotel (but unlimited overnight)
Stayed 1 night in May 2024

10/10 Excellent

Frederic

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Maria

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

8/10 Good

Chantal

Stayed 1 night in Aug 2023

8/10 Good

Christiane

Stayed 1 night in Jul 2023

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was spotlessly clean everywhere - bed was super comfy and shutters make the room totally dark so sleeping was easy - very quiet despite being near the railway- parking is very secure and car stays cool in the garage - staff very friendly and helpful - breakfast was lovely.
Stayed 1 night in Jun 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Geoffrey

Stayed 1 night in May 2023
Response from Delphine on 16 May 2023
Hello,I am the hotel manager, I have just seen your note, was there a problem with your stay?Thank you for your feedback,Nice eveningDelphine

10/10 Excellent

JFNM

Stayed 1 night in Apr 2023

8/10 Good

Jose

Stayed 1 night in Apr 2023

10/10 Excellent

Philip

Stayed 1 night in Mar 2023

8/10 Good

Sophie

Stayed 1 night in Mar 2023

10/10 Excellent

Leduc

Stayed 2 nights in Feb 2023

10/10 Excellent

RONAN

Stayed 1 night in Jan 2023

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always
Friendly welcome, clean room and VERY quiet.
Stayed 1 night in Dec 2022

10/10 Excellent

Kay

Stayed 1 night in Dec 2022

10/10 Excellent

Benoit

Stayed 1 night in Nov 2022

8/10 Good

Paula

Stayed 1 night in Oct 2022

10/10 Excellent

John

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Convenient Hotel
Comfortable, modern, well appointed room. OK breakfast. Friendly staff. Well situated for nearby restaurants. Able to leave car in rear car park. Also able to walk/climb steps to the old town.
Stayed 2 nights in Sep 2022

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Petra

Stayed 1 night in Aug 2022

10/10 Excellent

Dobromila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely clean hotel
A very clean and well quipt hotel situated in a love location just walking distance from Laon cathedral. AC in rooms.The staff is lovely and very friendly. We'd definitely come back to this hotel again.
Stayed 1 night in Aug 2022

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, Nous sommes très satisfaits de notre séjour à l'hôtel du Tramway de Laon. Nous remercions l'équipe de l'hôtel pour son accueil chaleureux. Nous avons pu obtenir une chambre pour personne à mobilité réduire, compte tenu que nous sommes dans cette situation. Un grand merci à l'équipe de l'hôtel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were especially friendly and helpful. We really appreciated the help with our motorhome parking. Room’s were clean and ideal for our stopover. The area is okay, a lot of kebab shops instead of restaurants, but we found a good local restaurant up by the cathedral. Location was great - right at the bottom of the stairs to hike to the old town.
Stayed 1 night in Jul 2022

10/10 Excellent

Matt

Stayed 1 night in Jul 2022

10/10 Excellent

Nele

Stayed 1 night in Jul 2022

10/10 Excellent

Myriam

Stayed 1 night in Jun 2022

10/10 Excellent

Jo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a warm welcome to this hotel and despite an initial worry about its location, found it quiet at night. The rooms are clean and attractive - all we needed for a night’s stay. It’s a climb up to the lovely old town but well worth it . We would stay here again.
Stayed 1 night in May 2022

10/10 Excellent

Sophie

Stayed 3 nights in Jun 2022

10/10 Excellent

Margaret

Stayed 1 night in Jun 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city for an overnight stay.
A comfortable, modern hotel. Large comfortable bed, nice white linen & towels. Very friendly, efficient & helpful staff. Central location close to restaurants. A lovely old city.
Stayed 1 night in Jun 2022

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect one night stay. Immaculately clean and a short (uphill!) walk up to Cathedral, old town and restaurants. Excellent garage and 6.30am breakfast if an early start is needed. Cannot fault anything - thank you very much 🙏
Stayed 1 night in May 2022
Response from Delphine on 9 Jun 2022
Merci pour votre message au plaisir Delphine

10/10 Excellent

Pierre

Stayed 1 night in May 2022

8/10 Good

François

Stayed 1 night in May 2022
Response from Delphine on 9 Jun 2022
merci bien à vous

10/10 Excellent

Benoit

Stayed 1 night in Apr 2022
Response from Delphine on 9 Jun 2022
Merci bien à vous

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a stopover.
Easy to find. Not impressive from the outside but recently refurbished, new shower and generally in very good condition. Helpful receptionist who also provided a good breakfast. Perfectly suitable for a one or two night stop. Parking in front of hotel, paid for from 09:00 but that wouldn't matter for one night with an early-ish start. Fast food joint down stairs so youngsters hanging around but they were no problem and the car was safe. A drive from the medieval town - otherwise a very stiff walk up steep steps.
Stayed 1 night in Apr 2022
Response from Delphine on 2 May 2022
Merci bien à vous, Au plaisir, Delphine

8/10 Good

Hubert

Stayed 1 night in Apr 2022
Response from Delphine on 2 May 2022
Merci bien à vous, Au plaisir, Delphine

10/10 Excellent

Pierre

Stayed 2 nights in Apr 2022
Response from Delphine on 2 May 2022
Merci bien à vous, Au plaisir, Delphine

10/10 Excellent

Chantal

Stayed 1 night in Mar 2022
Response from Delphine on 6 Apr 2022
Merci pour votre note, Au plaisir, Delphine

8/10 Good

Marie-Christine

Stayed 1 night in Mar 2022
Response from Delphine on 6 Apr 2022
Merci pour votre retour, Au plaisir, Delphine

10/10 Excellent

Jérôme

Stayed 1 night in Feb 2022
Response from Delphine on 17 Mar 2022
Merci bien à vous, Au plaisir, Delphine

10/10 Excellent

herve

Stayed 1 night in Jan 2022
Response from Delphine on 2 Feb 2022
Merci pour votre retour, Bien à vous

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appeared to have had a recent update but the rooms were quite small. There were not man6 dining options and Laon seemed very quiet for a Saturday night. Boulangerie nearby opened very early Sunday morning and petrol station nearby. Recommend for an overnight stay before channel crossing
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Delphine on 26 Jan 2022
Merci bien à vous, Au plaisir, Delphine

10/10 Excellent

James

Stayed 1 night in Nov 2021
Response from Delphine on 10 Nov 2021
Merci bien à vous pour votre retour, Au plaisir, Delphine

10/10 Excellent

Shohei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delphine (the receptionist lady) was extremely helpful and kind. The hotel is conveniently located to everywhere so I would highly recommend to people to stay
Stayed 1 night in Nov 2021
Response from Delphine on 8 Nov 2021
Bonjour, Merci pour votre retour, Au plaisir de vous avoir rencontré, Delphine Hello, Thank you for your feedback, We look forward to meeting you, Delphine

10/10 Excellent

Arthur

Stayed 1 night in Nov 2021
Response from Delphine on 5 Nov 2021
Merci pour votre retour, Bien à vous Delphine