"The room was spacious the staff I have no words for the staff actually amazing outstanding Justice in my opinion whenever I need help with something they were there to assist me and even spent many minutes helping me And they didn't even seem to mind some of the request I to have"
"Staff gave me a map and recommended me where to visit and what to eat while my stay in Vientiane. Also offered me a ride since there are not much taxi around. (A bit expensive. Charged me around 50000Kip for 2.3km....)"
"We stayed at Vientienne overnight to transfer from Laos to Vietnam and choose to stay here. The hotel is brand new and the attention to the details of the staff, their helpfullness and kindness was distinguishing. Spa, pool and rooftop bar was a bonus with a nice view of the monument. They also have a more resort style hotel called Souphattra Heritage, this one looked more like for business travelers which we loved to enjoy the quietness over the weekend."
"First, when we check-in and stayed in our room, we realized that we were stayed in the wrong room because when we check the size didn't match what we paid for. Then, we asked the front desk about it, and it seems they knew it. So, on our second day, they moved us into room that we were supposed to. "
"I can hear music and noise at 2 am; it may come from the bar adjacent to the hotel. Love the pool on the rooftop. Parking is limited there. Road construction makes it difficult to walk in the area. "
