BIG HOTEL LÀO CAI offers a serene environment where guests can truly unwind. The full-service spa provides restorative treatments including facials and reflexology. In-room WiFi keeps everyone connected, while the 24-hour front desk ensures assistance is always available.
Lao Cai is home to BIG HOTEL LÀO CAI. Hekou Customs Site and Head Office against Flood, Hekou are local landmarks, and the area's natural beauty can be seen at Thuy Hoa Park and Gushan Cave Ancient Site. Visit our Lao Cai travel guide
This aparthotel features a full-service spa, spa services and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment provides a sitting area and a fridge, plus free WiFi and a balcony. Added amenities include a private garden, a microwave and a rainfall shower. Change of towels is available on request.
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature complimentary slippers and shared/communal kitchens. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a rainfall showerhead and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 units
Access via exterior corridors
Bed sheets changed on request
Cleaning products are eco-friendly
Individual decor
Individual furnishings
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Late check-in fee for check-in between 6:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai
Frequently asked questions
Is BIG HOTEL LÀO CAI pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at BIG HOTEL LÀO CAI?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at BIG HOTEL LÀO CAI on 10 Mar 2026 start from ฿492, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at BIG HOTEL LÀO CAI?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at BIG HOTEL LÀO CAI?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from 6:00 PM to midnight for a fee.
What time is check-out at BIG HOTEL LÀO CAI?
Checkout is at noon.
Where is BIG HOTEL LÀO CAI located?
Situated in Lao Cai, this luxury aparthotel is 0.1 mi (0.2 km) from Quảng trường Tp. Lào Cai and within 3 miles (5 km) of Hekou Customs Site and Thuy Hoa Park. Den Mau Temple and China-Vietnam Border Crossing are also within 3 miles (5 km). Lao Cai Train Station is 25 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
BIG HOTEL LÀO CAI Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 4 out of 6 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
10/10 Excellent
John
16 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
John
Stayed 2 nights in Mar 2025
10/10 Excellent
Loi
2 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Loi
Stayed 2 nights in Feb 2024
8/10 Good
Thong
27 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Thong
Stayed 2 nights in Jul 2025
10/10 Excellent
Shaina
14 Jun 2025
Liked: Cleanliness, room comfort, communication
Budget Friendly
We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Shaina
Stayed 1 night in Jun 2025
8/10 Good
inchul
6 Nov 2024
Liked: Cleanliness, amenities, room comfort, communication