โรงแรมและที่พักในเลค ออฟ เดอะ วูดส์

"X"

"Very clean and quiet with several amenities including free breakfast and a pool with long open hours. Hit a snag at check in when our room wasn’t ready, but I believe that is not a regular occurrence and they were just unexpectedly short staffed. There was a woman named Zoe working the front desk and she was wonderful! The bar was also not well stocked. We would stay here again though! It’s definitely a wonderful option for larger families to stay in a suite rather than booking two rooms."

"We had ants in our medicine the next morning when we woke . We shiwed them to the front desk clerk and he said he was sorry and he would report it."

"Didn't like the breakfasts. I miss the scrambled eggs they used to have. All else was really good, well maintained, clean, and friendly."

"Extremely friendly staff. Rooms were clean and breakfast buffet was very good!"

"The room was nice and clean. I was afraid of staying here alone as a female, but everything was fine! Quiet, safe and clean!"

"We have stayed here before and always loved it but this visit was less than pleasant. We called to confirm accessible amenities for our daughter and had to speak to 3 different front desk staff to get any answers. The lobby was dirty with ice cream spilled on the floor. and the front desk staff sat on their phones. Our room was not completely cleaned. When we went to use the lift for the pool it hadn’t been charged so wasn’t operational. It was not a great stay and the staff seemed to not care...

"Excellent choices for breakfast, rooms were large and clean."

"We had a wonderful one-night stay at this hotel. From the moment we arrived, the reception team made us feel very welcome and even accommodated an early check-in for all three of our rooms, which we really appreciated. The breakfast staff were equally impressive, friendly, kind, courteous, and willing to help. Their warm service made for a great start to the day. Although our stay was short, the excellent customer service left a lasting impression. We'd definitely stay here again and would...

"Clean, affordable, quiet spot. Was traveling with my sister and we were pleased with our stay. Staff were very friendly and helpful. Plus the room was clean and quiet. Parking was conveniently right outside our room."

"Beds are comfortable staff is super friendly and helpful. The breakfast was really good. The grounds are dirty. The rooms are dirty. The towels are dirty. This motel is filled with construction workers. Absolutely packed with big old diesel trucks mud everywhere. I didn’t feel safe and I would never stay there again."

"ROACHES!!!! Didn’t stay there opened the drawer saw them and left immediately. The front desk wasn’t helpful in getting me reimbursed"

"Room was very nice, staff was friendly and very helpful."

"Friendly service. Quiet rooms"

"Q"

"We chose a king suite on the third floor. I am really critical about cleanliness, but I’ll have to say this room was spotless. The makeover that they did in March is just beautiful. I felt very comfortable in this room and the bed was incredibly comfortable. Staff were very helpful. And the breakfast was much more than we expected. The only thing that made us somewhat uncomfortable was the hotel next-door. There were some pretty sketchy people in their parking lot, but definitely no reflection...

"The hotel is centrally located to restaurants. It was very clean. It took me a bit to fall asleep because of a barking dog but other than that it was great."

"The property is excellent; the facilities are excellent BUT some of the staff need training in hospitality especially for an exceptional property in a historic area. I have been twice in the last 3 weeks due to work, and it was the same both times. Both times, I had multiple experiences at the front desk where staff didn't even look up from what they were doing and said, "Can I help you?" with exasperated facial expressions that appeared as if I was an annoyance or chore. If this were an...

"We had a wonderful stay at Tru by Hilton Thornsburg! The hotel was clean, modern, and the staff was friendly and welcoming from check-in to check-out. We really appreciated the complimentary breakfast each morning—it had a nice variety and was a great way to start the day. The concession stand was convenient for grabbing snacks and drinks, and the free Wi-Fi worked well throughout our stay. One of the highlights was being able to watch the car show at the nearby Dominion Raceway, which made our...

"The people that work there are nice and work hard. Clearly the corporation does not invest in repairing the walls in the rooms and maintain the facility - that is not on employees!"