4/10 แย่
CHRISTOPHER
25 ต.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We checked into a pet friendly room because it did not have carpet. At check-in the person stated it would be clean even though it was pet friendly. The floors had hair (human and pet hairs) all over it. When we checked out the next morning, I told the person that checked me out that I had a complaint. I explained about the hair. His comment was, WHAT DID YOU EXPECT, IT WAS A PET FRIENDLY ROOM. I told him I still expected it to be clean because I paid the same price for it as non-pet friendly room. Plus, I expect any hotel/motel room I rent to be clean. He just walked away. I feel that since I did not get what I paid for I should be entitled to a partial refund.
CHRISTOPHER
เข้าพัก 1 คืน, ตุลาคม 2025