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"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"I was an amazing hotel in a great location. The hotel staff was amazing. They made great recommendations for food. "

"After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!"

"Clean, cozy, well maintained "

"It was a beautiful hotel with a lot of history. Very traditional, look with many amenities and great restaurant. The views from the room of Lake Lugano were breathtaking. I would strongly suggest this hotel if you’re staying in Lugano."

"Amazing breakfast included. Great location to center square"

"Excellent location,clean and comfortable room, friendly attentive knowledgeable and helpful staff. Breakfast European buffet was over the top!"

"perfect, very clean."

"Outstanding "