โรงแรมและที่พักในลากูอัสซิม

"Top"

"Personalen i receptionen och frukostrestaurangen/poolrestaurangen var verkligen oengagerade och hade NOLL servicekänsla! Frukosten var ingen höjdare, fick ofta fråga efter saker. Vi ville inte äta på hotellet på kvällen pga personalen och mörk/dyster känsla där inne. Poolområdet var okej men poolen var inte så ren och som sagt så var personalen inga glädjespridare direkt. Rummen var inte heller jättefräscht, handdukarna var trådiga längs kanterna och hårblåsen var av förkrigsmodell (men vår...

"Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint."

"Chambre très propre, et les espaces piscine également ! Il y a une piscine un peu plus animée avec de la musique, plutôt agréable et une autre beaucoup plus calme sans musique ! Le personnel est au top, vraiment rien à redire, très aimable et toujours aux petits soins avec la clientèle ! Chambre vraiment calme à la Villa des Oliviers, toujours bien nettoyée, petite piscine privative en bonus ! Le seul petit bémol mais vraiment petit, c’est le soir le manque de lumière dans les parties communes,...

"One time stay. Excellent property better in evening and night"

"At night it was so noisy. Because of young gusts having party"

"Great hotel. Same standard as Four Seasons and MO"

"A lovely stay and everything we needed. Bit of an unpleasant first impression with security guard deciding whether he would let us in - travelling with my 16 year old and had confirmation that he was welcome but that information apparently never reached the gate. Main Property is beautiful but there is large parts of the hotel grounds which seems to be a building site/abandoned. I see now why they offer to drive you to gym/spa/indoor pool area! It was clearly a huge resort in previous...

"Spacious room with good air conditioning & fridge. Good sized pool to cool down after a day in the city. Nice breakfast and poolside lunch."

"Tout était parfait de l'accueil à ma chambre. Personnel serviable et attentionné. Petit déjeuner excellent et diversifié"

"Stayed there 4 nights really nice hotel and really amazing pools and breakfast. Staff really helpful and near Mall which meant finding food or shopping wasn't hard"

"Merci à tout le personnel de Four season qui a été d'une gentillesse et d'une bienveillance incroyable à notre égard. Merci à tout le monde, que ce soit les personnes à la sécurité, à l'accueil, le personnel de chambre, et celui d'extérieur, les serveurs et les cusisiniers. Merci à tous, et plus particulièrement à Ayoub et Faouzia pour leur généreuse attention. Au delà du personnel, le petit déjeuner est juste parfait. La piscine familiale pour les enfants était très bien également. Le SPA,...

"Personnel accueillant, animateurs très sympas, une belle parenthèse avec enfants. Le complexe est très bien."

"Thanks "

"Our stay was very pleasant and comfortable. The staff is very friendly. Highly recommended this hotel."

"Great hotel. The food was excellent. Inclusion of the spa would have been a welcome addition but it’s not."

"Luxury and beautiful! Staff were friendly and helpful. We enjoyed it very much."

"A cockroach in my bed was a serious hygiene issue that completely ruined my stay. Equally frustrating, my £100 cash deposit has still not been returned four days after checkout. Every day I receive a different explanation and am passed from one person to another, from the General Manager to the Finance Manager. The General Manager has been courteous and responsive throughout, but despite his efforts, my deposit refund remains unresolved. A hotel of this standard should not have such basic...

"It was such a beautiful location, I miss it! The room was larger than I expected, and bathroom was spacious and clean. The building and entire space was beautiful. The pool was cool and clean. Breakfast was delicious and more than satisfying, served outside. Staff were friendly and kind. The hammam experience was intense and satisfying, and massage was one of best ever gotten. I would love to go back and stay again!"