โรงแรมและที่พักลา ปุนติยา

"El hotel está muy bonito, la gran mayoría del personal son excelentes, pero TODOS están rebasados porque falta no mucho… MU CHI SI MO personal. La comida podría estar mucho mejor. El restaurante sal y tomillo está completamente irrelevante, para nada es un buffet. Vez a personal haciéndola de diferentes labores, hay dos camionetas que llevan al club de playa y apartar es un rollo. NO HAY SALVAVIDAS EN EL CLUB DE PLAYA ni en las albercas. Gran mención al mesero Emmanuel, Carmen (esta en...

"La chica del restaurante muy pero muy amable"

"Everything went exactly as we envisioned. Great staff, great food, great amenities. We would love to come back."

"Me encantó el trato de Laura en el restaurante del Buffet. En general todo muy bien y la ubicación Excelente, seguro regresamos"

"La comunicación fue muy clara, siempre atentos a tus comentarios. El departamento es muy bonito, tal cual las fotos. Estuvimos muy a gusto."

"Was a very nice property, wish that there was more than one place for breakfast. Very minor but was a line up every morning to get in to eat."

"Excelente atención del personal"

"At check-in, I asked for a bottle of water because I was thirsty. I paid for the bottle of water with my credit card and gave the employee a $6 tip (3 new $2 bills). At checkout, I was told I owed them for a bottle of water. I told them I paid for the water at check-in, and gave a generous tip. They told me I was a liar and that I needed to pay for the water. I felt humiliated because they told me the only way they could verify my account of the payment was by reviewing video cameras. I...

"Every thing is perfect"

"Una experiencia perfecta si deseas viajar en familia, con amigos o en pareja, la atención al personal es 10/10, las comida 10/10 también, los servicios que brinda el hotel son excelentes, las habitaciones limpias y siempre hay algo que hacer en este increíble hotel!"

"Wonderful"

"Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

"Cumplió con nuestras expectativas"

"They lied to me!! Airconditioning in the restaurants was broken. Luckily the rooms were not affected. I have been to this Hyatt Ziva multiple times (probably over 10) and love the property but the AC not working killed my trip. Then i find my friends went 3 weeks earlier and experienced the same issue. Staff at the resort said it would be fixed any day. They had a total of 2 fans per restaurant where guest fought for. I wont be going back....Its sad because I did love the property"