6/10 พอใช้
erika
เดินทางกับครอบครัว
28 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
The hotel was very nice and it gave you the mexico feel, but the rooms are small the food was the same and it gets very crowded with a lot of events like weedings and bigger parties so i felt like it was difficult for you to get service while dinning or with beverages. I also didn't like that they constantly ask you about using your $100 gift card that the hotel provides you with they would make us feel uncomfortable asking us to use the card on what ever cervice we wanted with an additional fee off course in the mornings on our way to breakfast. Another thing i didn't like is the cleaning service left a note stating that if important things were left unstained and they got stolen they will not be responsible, so basically warning us too lock away our valuables or they will take it? Didn't make sense because the only other people going inside our room was cleaning service. The hotel is family friendly but its 40 min away from Puerto vallarta and the town.
erika
เข้าพัก 8 คืน, เมษายน 2024