Unit 3, (2 bedroom 1 bathroom) | Iron/ironing board, free WiFi
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Reviews of Holiday Niseko Shinsetsu Apartments

3.5 out of 5
Holiday Niseko Shinsetsu Apartments
170-31 Aza-Yamada, Kutchan, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Phillip A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Shinsetsu apartment was a great place to stay, clean, modern and a short 5min walk to the supermarket, main road and ski hire/ski left facilities.
Stayed 6 nights in Dec 2019
Response from Holiday Niseko on 21 Jan 2020
Thank you for your excellent review!

8/10 Good

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break in the snow
Accommodation was warm and comfortable, I must say it was great to have Netflix when cosying up in evenings. Kitchen was a bit short of items. Overall the location was close to many amenities. Agency provided excellent service
Stayed 4 nights in Jan 2019
Response from John on 14 Mar 2019
Hi Jeni, We are happy you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great family apartment. Highly recommend.
Stayed 8 nights in Jan 2019
Response from John on 15 Jan 2019
Thank you for your review! We are glad that you enjoyed your stay.

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Apartment is spacious, clean, comfortable, well equipped and good value for money. It is reasonably near to several eating places and also the local convenience store. However, check-in procedure is somewhat confusing. There was no one at the apartment when I arrived and hence I had to call the 'front desk' to confirm that I had arrived at the correct place. Additionally, the allocated parking lot is not conveniently located. On paper it is only a short distance away... as the crow flies. However, what should have been the direct path from the parking lot to the apartment was obstructed by the accumulated snow. So human beings end up having to go on a roundabout (uphill first and then downhill) walk on snow/ice/slush. If it is not possible to allocate a parking lot ADJACENT to the apartment, then it would have been most helpful if the snow can been cleared to create a walkable direct path from the allocated parking lot to the apartment.
Stayed 5 nights in Dec 2018
Response from John on 24 Dec 2018
Thank you for your review. I hope you enjoyed your stay and we will take steps to improve our check in procedure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain retreat
Good rural option in hokkaido We enjoyed the fresh air , and even the rain
Stayed 4 nights in Aug 2018
Response from John on 23 Aug 2018
Thank you for staying with us. We are glad you enjoyed your time in Shinsetsu

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
すごく楽しかったです！
Stayed 2 nights in Dec 2020

8/10 Good

Hsiang-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice apartment with all the equipments you need. Thanks for the last minute arrangement of the extra bed!
Stayed 5 nights in Mar 2019
Response from John on 11 Apr 2019
Thank you for your review! We are glad you enjoyed your stay.

10/10 Excellent

KING YAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very nice and comfy unit
Stayed 4 nights in Dec 2018
Response from John on 26 Dec 2018
Thank you for your review. We are glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to fine . Close to everything . Room is comfortable . But 3 bedrooms , 2 baths are not really comfortable . Host is good , warm best welcome and give us all info we need . Parking is free but on the street . Should give some amenities like toothpaste, toothbrush or shaving set . Normally Japanese have us but not this place but anyways it’s really good place to stay . Defiantly recommend and will be back for sure
Stayed 3 nights in Dec 2018
Response from John on 21 Dec 2018
Thank you for your response. We are glad you enjoyed your stay.

10/10 Excellent

Euisung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리하고 청결한 숙소
시설은 깨끗하고 침실의 청결도도 아주 좋았습니다 집내의 시설도 편리하여 다음에 또다시 이용할 마음을 들게합니다 채크인시 응대도 괜찮아 편히 이용할수 있었습니다