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Smile Hotel Kumamoto Suizenji

3.0 star property
Escape to serenity with rejuvenating spa treatments. Savor local flavors at the on-site restaurant or explore nearby attractions.

Choose dates to view prices

Smile Hotel Kumamoto Suizenji offers a serene retreat in the heart of Kumamoto. With dry cleaning/laundry services, a restaurant, and spa treatments like massages, you'll feel pampered. Enjoy free in-room WiFi and convenient amenities like bike rentals and self parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking

Free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Free WiFi

Twin Room, Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Single Beds
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About the area

Chuo Ward, a neighbourhood in Kumamoto, is home to Smile Hotel Kumamoto Suizenji. The area's natural beauty can be seen at Suizenji Gardens and Musashizuka Park, while Contemporary Art Museum Kumamoto and Mifune Dinosaur Museum are cultural highlights. Izumi Shrine and Kumamoto City Hall are two other places to visit that come recommended. Visit our Kumamoto travel guide
Map
1-2-20, Suizenji, Chuo-ku, Kumamoto, Kumamoto, 862-0950

What's nearby

  • shrine in Suizenji Jojuen garden at Kumamoto, Japan; Shutterstock ID 441428734; purchase_order: SF 06557000; job: ; client: ; other:
    Izumi Shrine
    11 min walk - 1.0 km
  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    3 min drive - 2.2 km
  • On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.
    Kumamoto Castle
    4 min drive - 2.9 km
  • Suizenji Gardens
    10 min walk - 0.9 km
  • Contemporary Art Museum Kumamoto
    2 min drive - 1.9 km

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop
    3 min drive
  • Suizenji station
    4 min walk
  • Kumamoto (KMJ)
    42 min drive

Restaurants

  • コーエイ
    3 min walk
  • 焼肉 八米
    6 min walk
  • 和み処 よし田屋ふくろう
    6 min walk
  • 福来亭
    3 min walk
  • トタン屋水前寺店
    5 min walk

About this property

Smile Hotel Kumamoto Suizenji

Hotel near Kumamoto City Hall
Located close to Izumi Shrine and Suizenji Gardens, Smile Hotel Kumamoto Suizenji provides dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A banquet hall, a computer station and 1 meeting room
  • A vending machine and a 24-hour front desk
Room features
All 85 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 800 per night)
  • Extended parking on site (JPY 800 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,000 for adults and JPY 500 for children
  • A restaurant

Restaurants on site

  • Restaurant Yellow

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station
  • Meeting room

Spa

  • Massage

More

  • 7 floors
  • Banquet hall

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1000 for adults and from JPY 500 for children
  • Self-parking fee: JPY 800 per night
  • Extended parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Suizenji
Smile Kumamoto Suizenji
Smile Suizenji
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto

Frequently asked questions

Is Smile Hotel Kumamoto Suizenji pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Kumamoto Suizenji?

Self-parking is available for JPY 800 per night. Extended parking is available for JPY 800 per night.

What time is check-in at Smile Hotel Kumamoto Suizenji?

Check-in start time: 3 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Kumamoto Suizenji?

Checkout is at 10 AM.

Where is Smile Hotel Kumamoto Suizenji located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Suizenji Gardens and Izumi Shrine. Contemporary Art Museum Kumamoto and Kumamoto City Hall are also within 2 mi (3 km). Suizenji station is only a 4-minute walk and Suidocho Tram Stop is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel Kumamoto Suizenji Reviews

8.6

Excellent

8.4

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 24 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

Reviews

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to leave a detailed comment. A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Stayed 2 nights in Jan 2024

6/10 Okay

Mansour

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice Stay at smile hotel

the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Staff & service
特にありません。
Stayed 1 night in Sep 2024

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ておいて満足できるホテルです。 朝食がとても美味しかったです。
Stayed 3 nights in Mar 2024

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいと思う
Stayed 1 night in Feb 2024

8/10 Good

かつみ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様の応対が良くて、また利用したいと思いました。
Stayed 1 night in Nov 2023

10/10 Excellent

Naoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが… スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。 又機会があれば利用させて頂きたいと思います。
Stayed 1 night in Jan 2023

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Stayed 1 night in Aug 2022

10/10 Excellent

HARUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム雰囲気でした

素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Stayed 1 night in Jul 2022

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities
ホテル自体は古いホテルでしたがとにかくどのスタッフの方々の丁寧さに気持ち良く過ごさせて頂きました。 また是非お世話になりたいと思うホテルでした。
Stayed 3 nights in Apr 2022

10/10 Excellent

hideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊に最適な宿。

スタッフの対応が親切丁寧。朝食も質量ともに満足。次回も泊まる予定。
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

清潔感ある宿

掃除が行き届いているなと感じた。 部屋は綺麗に保たれてました。 水の音と風の音が少しうるさく感じた。
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんがよかったです。
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
気さくに話してくださって 楽しい滞在になりました。 朝食も美味しくいただきました。
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総合評価

満足だった点 スタッフの皆さんが丁寧で親切でした。公共機関の案内や食事の案内等細かいところまで気遣いをしていただき快適に過ごせました。 残念だった点 コンセントが使用できず空気清浄機がすぐに使えませんでした。チェックイン時に教えていただければ助かりました。 机用の椅子が固く長時間のパソコン作業が行えませんでした。仕事もしますので適した椅子をご用意いただけると良かったと思います。 オットマンがあると助かりました。足が伸ばせず窮屈な思いをしました。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Comodo per i mezzi ,camera con buono spazio ,buono spazio comune
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地址比較偏遠，附近有火車，經過會有聲音，有泊車收費 800日元。員工態度很好，夜晚6點開始有 welcome drink 喝，整體不錯
Stayed 1 night in Nov 2019

8/10 Good

SHINJI

Liked: Staff & service, property conditions & facilities, room comfort

とても良い環境です

JR水前寺駅、新水前寺駅や市電の新水前寺から歩いてすぐで交通至便。また、周りに24時間スーパーやコンビニもあり問題ない環境でした。また、朝食も満足でした。目玉焼きとウインナーが自分で焼けるのが良かったです。
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
何回か泊まらせてもらっています。 スタッフの対応は良いし、清潔感もあります。 小さい子供2人と大人2人で泊まりましたがタオルが2枚しかなかったり（前回は多めに置いてありました）その辺りのサービスが前の方が良かったと思います。 今回はシングル２つの部屋でしたがスタッフの方や清掃の方の気遣いで繋げていただいたりと親切でした。 日曜日の朝食はパンの日のようでホテルで焼いているパンがいただけましたが、とっても美味しくて家族に好評でした。 こちらから要望を言えばスタッフの方々が対応してくださるので、また機会があれば泊まりたいと思います。
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全て快適。フロント案内もスムーズ。部屋入口で靴を脱いで上がるのは衛生的だし、バスルームもわずかにクレゾール臭がし、徹底されている。 改善して欲しいのは、部屋の鍵が昔タイプの差し込んで回す物や、地下駐車場の短い急な坂が出入りしにくい。ビジネスお一人様が多いのに、朝バイキングは2〜4人用席がメインで、通路が狭く相席もやりにくい。一度座ると狭くて席を立てない。 しかし、従業員さんが一生懸命な姿勢で嫌な気にはならなかった。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
便利な場所で良かったです。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ひとり旅によき

お部屋のオートロックさえあれば完璧でした。あとは大変満足でした。朝ごはんも美味しかったです。
Stayed 2 nights in Sep 2019

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅に近く、布団も空調も良く、とても良かったです。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Stayed 3 nights in Jul 2019