Grand Mercure Kuala Lumpur Bukit Bintang

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Luxury
5.0 star property
8.2

Very good

Luxury hotel near Jalan Alor

Located close to Petaling Street Market and Kuala Lumpur Tower, Grand Mercure Kuala Lumpur Bukit Bintang provides dry cleaning/laundry services, car hire on-site and a gym. Be sure to enjoy a meal at Agarwood Restaurant, the on-site restaurant. In addition to a business centre, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿2,645
฿2,939 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room with 1 king size bed

A modern hotel room with a large bed, a desk, a chair, and a bench.

Deluxe Room with 1 king size bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room with 1 king-size bed

A modern hotel room with a large bed, a bedside table, a wardrobe, and a wall with a geometric pattern.

Executive Room with 1 king-size bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room with 2 single beds

A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Executive Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a nightstand, a lamp, and a decorative wall panel.

Junior Suite, 1 King Bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A modern hotel room with a large bed, a bedside table, a wardrobe, and a decorative wall panel.

Superior Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Family Room

A modern hotel room with a large bed, a desk, a mirror, and a walk-in closet.

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room with 2 single beds

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Bukit Bintang, a neighbourhood in Kuala Lumpur, Grand Mercure Kuala Lumpur Bukit Bintang is in a shopping district and on the boardwalk. Merdeka Square and Jalan Alor are notable landmarks, and travellers looking to shop may want to visit Petaling Street Market and Pavilion Kuala Lumpur. Don't miss out on a visit to Perdana Botanical Gardens. Visit our Kuala Lumpur travel guide
Map
117 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    3 min walk - 0.3 km
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.5 km
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    7 min walk - 0.6 km
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    10 min walk - 0.9 km
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    14 min walk - 1.2 km

Getting around

  • Imbi Station
    9 min walk
  • Kuala Lumpur Masjid Jamek Station
    16 min walk
  • Kuala Lumpur International Airport (KUL)
    46 min drive

Restaurants

  • Limapulo Terrace
    3 min walk
  • VCR
    2 min walk
  • Dury Dury
    4 min walk
  • Blue Boy Vegetarian Food Centre
    3 min walk
  • Bröom at Bukit Bintang
    3 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

  • Luxury hotel near Jalan Alor
  • Located close to Petaling Street Market and Kuala Lumpur Tower, Grand Mercure Kuala Lumpur Bukit Bintang provides dry cleaning/laundry services, car hire on-site and a gym. Be sure to enjoy a meal at Agarwood Restaurant, the on-site restaurant. In addition to a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
    • Tour/ticket information, a front desk safe and luggage storage
    • A 24-hour front desk, a banquet hall and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 325 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, bidets and free toiletries
    • 40-inch Smart TVs with satellite channels
    • Free infant beds, daily housekeeping and desks

All-inclusive details

  • 24-hour room service

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 48 for children
  • A restaurant

Restaurants on site

  • Agarwood Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 48 for children
  • Self-parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on 4 Nov 2026 start from ฿2,645, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Kuala Lumpur Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Kuala Lumpur Bukit Bintang?

Self-parking is available for MYR 10 per day.

What time is check-in at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in start time: 3:00 PM; check-in end time: 9:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Kuala Lumpur Bukit Bintang?

Checkout is at noon.

Where is Grand Mercure Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this luxury hotel is within a 15-minute walk of Jalan Alor, Petaling Street Market and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Merdeka Square are also within 1 mi (2 km). Imbi Station is 9 minutes by foot and Bukit Bintang Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

8.2

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 137 out of 313 reviews
Rating 8 - Good. 103 out of 313 reviews
Rating 6 - Okay. 43 out of 313 reviews
Rating 4 - Poor. 17 out of 313 reviews
Rating 2 - Terrible. 13 out of 313 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is great s it is close to my business meeting spot. The room is clean and comfortable. My only minor complaint is that the TV channel selection is very limited, as most English channels do not have signals and are therefore unavailable, and only Malay channels can be shown, which is useless to me as I cannot understand the language.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

The location was okay. Within walking distance to shopping malls like the Pavillion etc. A little out of the way if you like to get a decent coffee in the morning etc. I found the room cleaning a little annoying for supplying toilet paper. I don’t use lots of toilet paper it’s more the quality of toilet paper is low and the rolls are very loosely packed so they don’t last long. We were forever having to ask for a roll of toilet paper as they would never leave a spare roll. I know it’s a strange thing to comment on but these things are a necessity so it can be annoying! Other than that the stay was good. I would probably stay somewhere else with a better pool and outlook that you lounge around too.
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed at Grand Mercure for 4 nights last week. Good experience overall. I opted for their breakfast buffet for all 4 days and it's totally worth it. They had quite a variety in the food and we loved it. We used the pool on one occasion and it was decent. Both the shower rooms were out of Body wash. They could do better in this area. Room service could be improved a little bit as well. We had to call the reception and request room service. But like I said good experience overall and I would recommend the place for anyone. Especially for the location - Jalan Alor food Street is walkable and Berjaya Times Square is only few minutes away.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The staffs were good kind.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Spacious n clean
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Centrslly located. Walkable to the monorail and LRT. Surrounded by dining options.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confident location. Free upgrade by the hotel and staff are nice
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had been there many times. Good service from the staff. Near to the wholesale center.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near location to go Jalan Alor, Chinese town and central market. Can go to by walk. staffs are kind.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff name Izham always make us feels welcome.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m really satisfied with this hotel. Walking distance to Bintang Walk. Comfortable pillow, bed and all the services provided. That’s all.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying there for couple of days. Staff were friendly and approachable from check in to check out. Hotel has the facility to keep the luggage even after check out, no need to warry about carrying it for hours before you catch the flight. Room was neat & clean.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location :) Short walk to Jl Alor..the "food court" street. Every imaginable asian delicacy. Also a short walk to Petaling Street markets, and all Bukit Bintang pubs, Clubs and massage parlours. Even the Pavillion Shopping Mall was walkable. Hotel itself was very good.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were nice. Hoewer, There were some connection room that were not soundproof. So, the noise of next door easily could be heard.
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim. Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills. Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again. Location very good and conveniently close to all toyrist places.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel stay and experience with lots of shops ard it. Clean & helpful, friendly staff. If there is a lift frm carpark to lobby wld be great. Overall, will come back again. Kudos to the management & staff.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Even though hotel says Bukit Bintag it’s a little further away. Breakfast was ok and rooms were not great and the sofa in the room was a bit dirty. Rooms were very small. Staff didn’t show care and smile is not there. Wonder why these hotels can’t train their staff to smile and show genuine hospitality concern. Stayed for a night so can’t complain too much
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
The room didn’t have hair dryer
Stayed 3 nights in Jul 2026