Aparthotel

Platinum Suites AT Swiss Garden

Property class: 4

Choose dates to view prices

Close to Jalan Alor and Berjaya Times Square, Platinum Suites AT Swiss Garden provides a terrace, 2 coffee shops/cafes and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 2 Bedrooms

Room

Family Apartment, 2 Bedrooms

  • City view
  • 97 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Room

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 King Bed, Non Smoking, City View

A hotel room with a bed, a window with curtains, and a cityscape view.

Premier Apartment, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 Bedroom, Non Smoking, City View

Room

Executive Studio Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is ฿4,279
฿4,703 total
includes taxes & fees
19 Oct - 20 Oct
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About the area

Located on a lake, Platinum Suites AT Swiss Garden is in Bukit Bintang neighbourhood and is connected to a shopping centre. Jalan Alor and Petaling Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium. Make sure you don't miss outdoor adventures like skydiving and cave exploring. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, 55100

What's nearby

  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    3 min walk - 0.3 km
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.5 km
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    7 min walk - 0.6 km
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    10 min walk - 0.9 km
  • A blue building with the sign "Central Market" and "Since 1888" on it.
    Central Market
    14 min walk - 1.2 km

Getting around

  • Imbi Station
    9 min walk
  • Kuala Lumpur Masjid Jamek Station
    15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    32 min drive

Restaurants

  • Limapulo Terrace
    3 min walk
  • VCR
    2 min walk
  • Dury Dury
    4 min walk
  • Blue Boy Vegetarian Food Centre
    2 min walk
  • Bröom at Bukit Bintang
    3 min walk

About this property

Platinum Suites AT Swiss Garden

  • Upscale family-friendly aparthotel connected to the convention centre
  • Close to Jalan Alor and Berjaya Times Square, Platinum Suites AT Swiss Garden provides a terrace, 2 coffee shops/cafes and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool, along with sunloungers
    • Self-parking (surcharge), access to a nearby health club and express check-out
    • Express check-in, barbecues and luggage storage
    • A ballroom, a 24-hour front desk and a TV in reception
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as fireplaces and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
    • Showers, bidets and free toiletries
    • 42-inch Smart TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker

Dining

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch Smart TV with premium channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free bottled water
  • Housekeeping on request
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a national park
  • In the city centre
  • Near a metro station
  • Near a train station
  • On a lake
  • On the bay
  • On the boardwalk/promenade

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Health club (partner property) nearby
  • Skydiving nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 17 units
  • Ballroom
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Platinum Suites AT Swiss Garden have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Platinum Suites AT Swiss Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Suites AT Swiss Garden?

Self-parking is available for MYR 12 per night.

What time is check-in at Platinum Suites AT Swiss Garden?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Platinum Suites AT Swiss Garden?

Checkout is at 11:30 AM.

Where is Platinum Suites AT Swiss Garden located?

This family-friendly Kuala Lumpur aparthotel is located on the boardwalk, within a 15-minute walk of Jalan Alor, Berjaya Times Square and Petaling Street Market. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Imbi Station is 9 minutes by foot and Bukit Bintang Station is 12 minutes.

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Reviews

Platinum Suites AT Swiss Garden Reviews

6.8

7.0

Cleanliness

9.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 7 out of 30 reviews

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities, communication
Property is tired facilities tired, plenty of space but in need of refurbishment
Stayed 7 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
PLEASE NO ONE BOOK HERE TO STAY!!! The photos look fantastic but when we arrived we went to two different receptions and no one could check us in because it was a private residents. They called the owner and got someone else to come down and gave us the keys. That was fine however when we got in the kitchen was filthy they left and old dish towel with stains and a wash cloth that has never seen the laundry. We found hairs from other people on the bathroom floor and in the shower which we did not dare to go into without flip flops due to the state it was in. There was grime everywhere with the lack of cleaning and the bed sheets (which might have been clean but we are not sure) had stains which either haven’t been washed out or not been washed at all. We had to ask for toilet paper and other amenities …. the reply was the cleaner must have forgot it (with the rest of the cleaning apparently). I think the cherry on top was finding a cockroach ….. We decided we had enough. For your own health, well-being and not to ruin your trip just don’t stay here!!!
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Do not book this property. No checkin instructions. No staff available upon arrival. No response on the message and phone number provided. I was left stranded at the property. I have prepaid and now asking Expedia for refund. I have to look for an alternative hotel at last minute at a higher price across the road. The address provided was not accurate as it was to another hotel at the front. Very misleading indeed. What else can I say? Do not book this property as it was a SCAM!
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Het staat 4 ster maar dat is het zeker niet
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Worst place ever, pictures are a lie, the place is horrible and suuuper dirty! I left the place because of its condition, was unaceptable! Watch out😬
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Satisfied stay in KL

It was a good stay. Spacious for one person. Perhaps need to renew the kitchen & toilet stuff. Overall I am satisfied especially the fast response on my query.
Stayed 7 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
I assumed this stay would be something like a serviced apartment rather than a privately owned residence. The front desk would not deal with us at all and just said "Talk to the agent", which was (I assume) the owner of the room. At check out, it was the same, no help at all from the desk, just "contact the agent, or drop the key in the mailbox".
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Platinum Suites. The whole check-in and check-out process was smooth. Any requests I had for the room were happily accommodated for me. The room was always cleaned as requested and I received extra towels whenever needed. The property itself was fully furnished with a microwave, stove/oven, full refrigerator, and washing machine. I would highly recommend staying at this location.
Stayed 7 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

必ず有線シム必要！

チェックインの際に、オーナーに有線で連絡が必要になる、ワイハイしか持参してなく、フロントから連絡してもらおうかとしたら、冷たくあしらわれた！毎回ゴミの様にあしらってる様子‥レジデンス泊は住人や客以下扱い。 オーナーは良い人ですから安心してくださいね、鍵無くしたら200リンキッドご注意を。
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Holiday

Good Facilities
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ons verblijf was geweldig!

Wij hebben genoten van ons verblijf in het Platinum Suites at Swiss Garden. Het was heerlijk om zoveel ruimte te hebben en het uitzicht was ook heel fijn. We hadden problemen met de WiFi verbinding via ons eigen telefoon. Er was maar 1 app bericht nodig om het heel snel in orde te laten maken. De service was super en de beheerder was heel snel en makkelijk bereikbaar.
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

Stay here now
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel was changed while we arrive. even it was finally accept but it is really bad feeling to me.
Stayed 5 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Great
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, suitable for family trips

Very good location, near to Jalan Alor (just across the main road) and shopping complex in Bukit Bintang. Clean,and spacious residence unit provided. Very nice pool. Fast Wifi. Secure car park provided. Comfortable beds. The minus thing was the owner provide me with one unit in Swiss Garden Residence and the other in The Robertson (i Booked for two units)
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Changed another apartment to me without notice! No television channel, I could not watch the TV in the accommodation. No detergent for cleaning cups.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr schöne und grosse Räumlichkeiten, der persönliche Service war sehr gut wir wurden gleich beim Empfang in der Lobby begrüßt uns wurden die Räumlichkeiten gezeigt und wir wurden und alles eingewiesen bei Fragen hätten wir zu jeder Tages und Nachtzeit anrufen können ein großes Dankeschön
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

Spaciuos room

The room is spacious and comfortable to stay at reasonable rate. Owner is amicable. He offered me late check out for extra RM100, due to night departure time of my flight. I suggest following points to be improved; Simple instruction of Wifi connection and how to use TV system to be provided that I could work out without it but some people may need it. Replace Euro plug electrical kettle with UK plug kettle. Remove rubbish left by previous guests. Dishes, utensils to be put away in to the cabinet Prepared hot water is not enough to fill the bathtub, may be possibly increase the temperature if the capacity is limited. Bath mat to wipe feet to be provided Hand towels to be provided
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unit is a one bedroom studio, spacious, clean and comfortable. Location is very strategic, so it’s easy to commute anywhere within the city. Free parking is given - all I can it’s this place is really good value for the price.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No WiFi available. TV signal was crap. Swimming pool was great.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Stayed 3 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Stayed 7 nights in Jul 2019