Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

Property class: 5 and above

Choose dates to view prices

A short walk from Berjaya Times Square and Pavilion Kuala Lumpur, Pan Pacific Serviced Suites Kuala Lumpur provides a shopping centre on-site, a gym and a full-service spa. Treat yourself to spa services, such as a body scrub, a facial or a massage. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,800
฿4,186 total
includes taxes & fees
20 Oct - 21 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a view of the city skyline.

Suite, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

A modern hotel room with a large bed, a desk with a chair, a nightstand, and a view of the city skyline through large windows.

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 2 Bedrooms

A modern hotel room with a large bed, a nightstand, a lamp, and a view of the city.

Premier Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table with a lamp, a potted plant, and a large window with curtains.

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

A modern hotel room with a large bed, a desk, and a view of the city.

Premier Suite, 1 Bedroom (1 King Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

A walk-in closet with wooden shelving, a vanity with a mirror, and a robe hanging on the right.

Premier Suite, 1 Bedroom (2 Twin Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a bed, a flat-screen TV, a sofa, a coffee table, and a view of the city.

Executive Suite, 1 Bedroom

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Near a metro station, Pan Pacific Serviced Suites Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    3 min walk - 0.3 km
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    3 min walk - 0.3 km
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    5 min walk - 0.5 km
  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    7 min walk - 0.6 km
  • Lot 10 Shopping Centre
    2 min walk - 0.2 km

Getting around

  • Bukit Bintang Station
    2 min walk
  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    39 min drive

Restaurants

  • The Chicken Rice Shop
    1 min walk
  • Starbucks
    1 min walk
  • Ah Cheng Laksa
    4 min walk
  • Each A Cup
    3 min walk
  • Sweet Poems Dessert House (糖柏府)
    1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

  • Luxury aparthotel near Berjaya Times Square
  • Located close to KLCC Park and Petronas Twin Towers, Pan Pacific Serviced Suites Kuala Lumpur provides a shopping centre on-site, a gym and a full-service spa. Treat yourself to spa services, such as a body scrub, a facial or a massage. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Valet parking (surcharge), an electric car charging station and coffee/tea in reception
    • A banquet hall, a billiards/pool table and smoke-free property
    • Coworking spaces, multilingual staff and a lift
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 210 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Other amenities include:
    • Down duvets and free cots/infant beds
    • Rainfall showers, designer toiletries and toilets with electronic bidets
    • 55-cm Smart TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and kitchenettes

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm Smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self-parking fee: MYR 6.6 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Pan Pacific Serviced Suites Kuala Lumpur?

As of 19 Oct 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Kuala Lumpur on 20 Oct 2026 start from ฿3,800, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self-parking is available for MYR 6.6 per day. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Checkout is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 5-minute walk of Lot 10 Shopping Centre and Berjaya Times Square. Jalan Alor and Pavilion Kuala Lumpur are also within 10 minutes. Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

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Reviews

Pan Pacific Serviced Suites Kuala Lumpur Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 278 reviews
Rating 8 - Good. 49 out of 278 reviews
Rating 6 - Okay. 12 out of 278 reviews
Rating 4 - Poor. 1 out of 278 reviews
Rating 2 - Terrible. 8 out of 278 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Convinent location, spacious apartment, good facilities, the washing /drying machine was a plus, shane no drying racks otherwise would make it perfect. Liked the afternoon lounge area with light snacks with tea and coffee on offer. Breakfast was also very good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Always good and comfortable to stay in, clean and new in a superior location to all main shopping and eating area
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Thank you to the staff at Pan Pacific Serviced Suites Kuala Lumpur for a warm and comfortable stay. Our Premier One-Bedroom Suite was spacious, modern, and well-equipped with a refrigerator, washing machine, Nespresso machine, and BOH tea. The bed was comfortable, and the filtered water tap was very convenient, though the water storage bottles might not be for everyone. There was also a plug adapter provided in the room. There is no bathtub, but the shower room is spacious, clean, and has good water pressure. The Jo Loves amenities had a pleasant fragrance. The lobby is compact and well-maintained. Being connected to PARKROYAL COLLECTION Kuala Lumpur allows guests to enjoy a larger lobby and access its restaurants. Breakfast was fresh and enjoyable with a surprisingly good variety, including delicious Malaysian hot dishes, salads, Labneh Dip?, and made-to-order omelettes. The location is very convenient, close to Pavilion Kuala Lumpur, Bukit Bintang Station, and Lot 10. The hotel entrance has a lot of traffic, so a little caution is needed. Overall, it is a wonderful choice for anyone looking for a long-stay, home-like experience. I would love to stay at Pan Pacific Serviced Suites in other countries as well.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was a perfect location to stay with the kids. The staff were friendly and extremely helpful, the hotel was clean and easily accessible. Highly recommend
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ms. Farah was very helpful and friendly. Her personal touches and accommodating nature upgraded the stay. She even remembered the day we were checking out and offered to help.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Service was impeccable. Everyone was so friendly. Great location and many shops nearby.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel in a great location with helpful and friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spacious and clean. Breakfast buffet was excellent. Location is great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean room, friendly staff, convenient amenities.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Huge appartment. Washing machine. Clean & comfortable. Nice pool on the top. Chairs are availables. Close to attractions.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Excellent location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
room was perfect
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was great and walkable to shopping centres/restaurants
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reasonable price, room is spacious, very clean and quiet at night. Nice for vacation.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Loved our stay highly recommend ❤️ Staff were very helpful & friendly would stay here again absolutely loved it 💕close to shops .The room was immaculate..
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Outstanding apartments- faultless. Incredible views, beautiful bedding, immaculately clean, superb gym.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Really a nice place to stay, big rooms
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with lots of dinning options.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to shopping areas and local foods. Would definitely be staying here again for my next trip.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great hotel in a great location

Great hotel, as advertised. Friendly, hard-working staff. Excellent location. Enjoyed the breakfast.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
All is good. Good service, clean room and staffs are so friendly and welcoming.
Stayed 2 nights in Oct 2025